Forum Discussion
States No Longer Working After Latest Update
Kristina, i have the same problem and still do. My projects were due last year. It actually has driven me to madness as I feel I am losing my mind and tears, and sometimes it works fine then sometimes it doesn't.
Articulate told me that it was a problem on my end. Sent a few tickets from different slides (No longer working on OneDrive, Updated RAM, Updated memory, Clear articulate cache weekly, and dropped some money and now working on a Macbook as opposed to PC). I've redone the slide and still have the same problem. Sometimes the states change and sometimes they don't when viewing in ScormCloud.
I had state behavior attached to Next button turning to normal state for the student to proceed with the class. I have now removed the Next button tied to changing states and will publish my class that way to at least put something out there in training land. Meanwhile I do need to figure out what the problem is.
When you went back to a later update did your state problem stop or have you found a resolution?
Hi JenWest​!
So sorry to hear you've been having trouble with the playback of States in Storyline!
I see that you had previously been working with my teammate Darrell, through a support case. It looks like he replied to your e-mail with a test link to be used for further troubleshooting. It's possible that e-mail slipped by. No worries! I am resending it again for your reference, so you can reconnect with Darrell.
We can continue the conversation through your case!
It has been a crazy roller coaster with this class I have trouble remembering what I did each day with this course. I can assume that Darrell's link for a slide to my class worked once, then didn't because I'm still here trying to fix the issue - which I believe I found a go-around. I will discuss this in the Articulate case chat, and also update chat here. Tx