Forum Discussion

KristinaGaskins's avatar
KristinaGaskins
Community Member
2 months ago

States No Longer Working After Latest Update

I'm hoping that this is an easy fix. I installed the most recent update to Articulate 360 and my Storyline is misbehaving big time. I have several modules (due NOW) that were set to change stat...
storyline 360
BelindaSpohn's avatar
BelindaSpohn
Community Member
1 month ago

I am having the same issue from an accessibility standpoint.  The slide has a button on the main slide that goes to a layer on that slide.  The user clicks a button on the layer that returns them to the main slide.  The button on the main slide changes "appearance wise" to the visited state, however JAWS is not recognizing the visited state for that button.  The only way to recognize the visited state by JAWS is to go to another slide and then return to the slide, at which point JAWS will state the button is visited.

Tried everything I can think of but nothing is working to get JAWS to recognize the button is visited when returning from a layer.

StevenBenassi's avatar
StevenBenassi
Staff
1 month ago

Hi BelindaSpohn​! 

Sorry to hear that JAWS is not dictating your Visited Button States consistently!

The behavior you shared sounds similar to a bug we fixed in Storyline 360 version 3.103.35242.0. This bug prevented screen readers from announcing Alt Text in the Visited State of Buttons or Shapes. Does the issue still occur when publishing your course from version 3.109.36125.0?

If so, it would be helpful to see a copy of the .story file that's giving you trouble. Do you mind uploading that here in the discussion or privately through a support case?

Looking forward to hearing from you!