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KendraMaxwell's avatar
KendraMaxwell
Community Member
6 months ago

States not changing when using 360 pictures

From the most recent tips and tricks episode, I am trying to follow the steps outlined to create a lightbox layer that will show the learner's progress. Unfortunately, the states won't change in the lightbox layer.

The lightbox layer has two states for an icon: normal and not selected (which have different colors indicating their change). The not selected layer is the initial state. I added in custom variables for the icons I want to change and created a true/false variable where the default is false.

The 360 image has triggers to set the variable value to true when they click on a hotspot.

I added in the lightbox layer through the menu and also tried to add it through an icon you can click on the screen. However, when viewing the 360 slide and when you click on the hotspots, the bottom of the screen tells you that you've visited that slide but when you go to the lightbox, the state has not changed.

Can someone please assist? I've added my story file to this because I imagine my explanation might be unclear. Thank you in advance!

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    6 months ago

    Hi Kendra,

    Happy to help!

    You'll need to change the 'When' event to one that happens while you are on the slide. Previously, you had it set so that the state of the objects in the lightbox would trigger when the variable changes, but the variable change doesn't happen while you're viewing the lightbox which is why the states do not change. 

    Try using this trigger instead, which is an event that gets activated while you're actively viewing the lightbox slide:

    Let me know if this works for you!

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