Forum Discussion
Storyline - black player frame inconsistent
Hi,
I noticed that when exporting a storyline with an image in the player and adding it to Rise as an interactive block, the player sometimes has a broad black frame. When exporting the SL again a...
Thanks for reaching out, Iris!
It sounds like you are experiencing a possible bug we have logged where a cover photo shows black bars at the top and bottom regardless of whether the player controls are disabled.
I'm sorry this is affecting you! I've added this discussion to the report, so you'll get notified when we have any updates: How we tackle bugs.
