Forum Discussion

SpringMoffitt's avatar
SpringMoffitt
Community Member
13 years ago

StoryLine - Pictures / Images not showing

I am having problems with images not showing up in the published version. Images are all there in the .Story file and they are all visible in the preview mode. Once published however as either an...
storyline 360
BlakeBrown's avatar
BlakeBrown
Community Member
6 years ago

Hi Katie,

Thank you for the reply. I am using the most current 360 version and keep it updated.

The preview is fine, but the issue lies in the published WEB output. I also host it through Sharpoint, not our LMS.

I also keep the image files I upload on my C: drive so it's local with the Storyline output.

I wish I could upload the sample, but I work for a bank and our confidentiality practices make it unable for me to upload.

Does the file format of the image matter? (JPEG vs. PNG)

Thank you!  

  • CynthiaPare's avatar
    CynthiaPare
    Community Member
    6 years ago

    Hi Blake,

    We are facing the exact same issue. Were you able to find a fix for this?

    Please let me know :)