Forum Discussion
RolandLiposinov
1 year agoCommunity Member
Storyline - preview and publish not showing slides
Hi all, I have an issue with Storyline 360 and the issue is that when I go into preview only player is shown and the same thing happens when I publish the course. No slides - this affects the who...
Doug1234
6 days agoCommunity Member
I'm having the same problem now myself. I've upgraded to the latest version (3.117.36909.0) but I can't preview any slides. I don't think it's a font thing for me, as I'm only using Calibri. I'm wondering if it's an IT department setting, as there was some sort of update over the weekend before things went awry. I put in a support ticket, so I'll wait to hear what Articulate comes back with, but until then, I'll just wait...
- StevenBenassi4 days agoStaff
Hi Doug1234,
Sorry to hear that you're having trouble previewing and publishing your Storyline content.
Great move on opening a support case. I see that my teammate Robby has been helping you. It looks like he just replied to your email sharing additional troubleshooting steps. We can continue the conversation there!