Forum Discussion
Storyline - white screen occasionaly
Hi all,
I'm using SL 2 to produce some interactive scenario. The final products (html5 on PC and IPAD) work fine, but sometimes they crash, showing a white screen.
Generally this happens when u...
Hi there, Performance Group. We found that rapidly clicking the previous and next buttons several times when the Fade slide transition is applied would cause issues. Does that match what you're seeing on your end? If not, we'd be happy to have a look at your file's setup.
We haven't released a fix for this issue at this point, but this discussion will be updated with any changes.
Hello Crystal,
Thank you so much for your reply. This does match what I'm seeing on my
end. Can you confirm whether this issue occurs only in Revew or whether we
can expect it to happen once the course is uploaded to the client's LMS.
I look forward to your reply.
Thanks,
Ruth Moore
Principal Consultant and Sr. Instructional Designer
*REM Interactive*
(289) 244-8778