Forum Discussion
Storyline - white screen occasionaly
Hi all,
I'm using SL 2 to produce some interactive scenario. The final products (html5 on PC and IPAD) work fine, but sometimes they crash, showing a white screen.
Generally this happens when u...
This issue of screens displaying blank is occurring for me on the latest update (3.40.22208.0) with no transitions set on slides. It only seems to occur when the navigation buttons are pressed before the slide is fully loaded. If an actively loading slide is bypassed via the navigation buttons and then returned to, it will appear blank until I click on the scrubber bar.
Hi Stephen,
Thank you for reaching out and letting us know.
The issue you a describing appears to be a bit different than the one mentioned in this thread. Would you be able to share a screen recording of the issue? That would help out greatly to determine the best next steps!