Forum Discussion
CherylColan
2 years agoCommunity Member
Storyline & Canvas LMS troubleshooting when replacing a SCORM file
Hello, I'm relatively new to Storyline. I've inherited .story files developed by someone else. I needed to edit content in one of them and replace the SCORM file in a live course.
For the first st...
JohnMorgan-c50c
2 years agoFormer Staff
Hi Cheryl,
As Sandeep mentioned, try testing your course on SCORM cloud. It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.
If you get the same results, would you be willing to share your file here or with our support engineers privately in a support case?
Thanks for reaching out!