Forum Discussion
Storyline 2 recording entire monitor screen, not only what's within recorder frame
Hi Ali,
I followed your instructions and the slider was already set all the way to the left.
Now what?
Thank you,
John
Hey there, John. Thanks for checking your DPI settings. I would next recommend doing a repair of Storyline 2 by following these instructions. If that doesn't enable your screen recording frame to respect the setting, our support team would be happy to take a closer look. You can connect with them here.
Hi Crystal,
My coworker, Adam, will be taking over this case.
Thank you,
JohnGreat John, thanks for letting us know. If you or Adam have already reached out to our Support Engineers and opened a case, feel free to let us know the case number here. We'll be sure to follow along with it as well. :)
how do I send you a private reply that does not get posted, so I can give you Adam's email address?
