Forum Discussion
Hi Ashley,
The option is greyed out for me, just like Judy Nollet. I confirmed it was MP4 with correct codec and Articulate Platinum Support was able to recreate the issue. Cleo said "I was able to replicate the issue you reported. After the video was imported in Storyline 2, the compression option is disabled and set to "Automatic."
He then advised me to to reconvert the video using HandBrake (http://handbrake.fr/), which is a free tool. He gave me a video screencast on how to use HandBrake to convert videos to be used with Articulate software: https://player.vimeo.com/video/145574235
He thought there may be something with the Final Cut Pro H.264 codec. To me, this is unacceptable and Storyline 2 features have to work with Final Cut Pro without workarounds. I have dozens of videos that need to be converted.
Can we get confirmation this is a known bug and a timeline to fix?