Forum Discussion
AshleyT-Pollard
10 years agoStaff
Hi Cassidy,
You could always use a tool like Handbrake to convert or check the codec and MP4 settings. I'm not a video expert by any means, but whenever I have an issue with an MP4 I run it through Handbrake and it'll work normally again.
Hopefully others with more video expertise will be able to chime in here!