Forum Discussion
Storyline 3 Error: Available Memory is Low
We are getting this error on a machine that is running Windows 10. It is an HP Z600 workstation, has dual Xeon processors and 32Gb of RAM. Storyline is the only application running. Ev...
Hi Ashley,
Yes, I have Storyline 3 on my personal computer and Storyline 360 on my work laptop. Unfortunately, the low memory error appears on both, and it seems worse on Storyline 360. The AppData trick works temporarily but it quickly builds up to several thousand files again in a matter of hours, sometimes minutes.
I'm not sure if the attachment will show, but I took a screenshot of the Task Manager when I had four (4) Storyline files opened from the C:\drive. Altogether, they were using over 9GB of RAM!! One file was over 3GB and two files were over 2GB!
I understand that since Storyline is a 32-bit application, the default memory limit is 2GB for each instance (per Microsoft). However, setting the IMAGE_FILE_LARGE_ADDRESS_AWARE on 64-bit systems pushes the RAM limit to 4GB (which is why I had 3 instances over 2GB at one time). Can't wait for the 64-bit version!
Thanks again.
Sergio - I am running into memory limits too so am considering implementing the IMAGE_FILE_LARGE_ADDRESS_AWARE hack as you did but I understand not all programs are compatible with the setting and I am already having stability problems.... Is it stable for you? Did you just add the /3GB setting in the Boot.ini then "editbin.exe /LARGEADDRESSAWARE Storyline.exe"?
Thanks,
