Forum Discussion
Storyline 3 Error: Available Memory is Low
We are getting this error on a machine that is running Windows 10. It is an HP Z600 workstation, has dual Xeon processors and 32Gb of RAM. Storyline is the only application running. Ev...
Thanks for sharing your experience, Katy. Really sorry you're also seeing that low memory notice when publishing to Review.
I'm curious if you run into the same message if you try a different publish option? Can I also confirm if you tried clearing your temp folder to see if that helps? Here's how:
- Simply open Windows Explorer, type %temp% in the address field, and press Enter.
- When your temp directory opens, press Ctrl+A to select all the temp files, then press the Delete key on your keyboard.
- A few temp files may currently be in use that can't be deleted. When prompted, you can skip those.
- Try to publish your project file again.
pro-tip: we recommend working from a local hard drive, since network or flash drives are known to cause odd behavior.
Let me know – I'll be standing by!
Thank you for your response, Katie! I found the Temp folder and deleted all the files that weren't in use, per your suggestion. I still had the error message appear when attempting to publish, but I realized that my documents were syncing to a cloud-based account. I saved the course to my hard drive, and it seems to be working at this time. I am grateful for your help!
