Forum Discussion
Storyline 3 Player Not Appearing
Hello!
When I click on the "Player" button in Storyline everything in Storyline is locked and cannot be used. It does not appear to be frozen. I can click "Esc" and it unlocked Storyline and all of the features and buttons work again.
I saw a different post (from 8 years ago) that it might be the Player opening up on a different monitor and I have looked EVERYWHERE for it. I unplugged monitors in hopes it would pop up and it did not.
Any advice?
Hi Nate!
Thanks so much for reaching out! Sorry to hear you've run into this snag.
I've gone ahead and opened a support case on your behalf. One of our talented Support Engineers will be in touch shortly via email. Thanks for your patience.
We'll continue the conversation over in your case.
Have a great day!
