Forum Discussion
AnthonyDias-f2c
4 years agoCommunity Member
Storyline 3 Player Preview issues on High DPI displays using Windows 10 Scale & Layout at 200%
Hello folks,
I'm having an issue that whenever I preview a slide on my main screen, the player buttons do not work properly! There is some sort of consistent pixel offset where the mouse coordinat...
LeslieMcKerchie
4 years agoStaff
Hello Anthony and welcome to E-Learning Heroes. 😊
Thank you for sharing the details of what you see when previewing your Storyline 3 project file.
You mention that you are currently using 3 monitors and I've not used that high of custom scaling, so I'd like to ask a couple of additional questions:
- Does the DPI match on all 3 monitors?
- Do you experience the same issue if you work directly on your machine without the additional monitors?