Forum Discussion
Storyline 360 - crashing
Is anyone else currently having issues with Storyline 360? My file keeps crashing every time I open it and start making changes. Right now I am unable to even work on it.
Hi GG,
I'm really sorry you're stuck without being able to update, and I can only imagine how frustrating that is. The crashes mentioned here and in a few other discussions are typically resolved by narrowing down problematic behavior that could lead to corruption/crashing of your files or reinstalling to ensure it's a clean copy of Storyline.
Can you also check what build of Storyline 360 you're on? The latest is 3.17.16188.0. You can check by going to the "Help" Tab -> "About Articulate Storyline".
If you're still stuck, please reach out to our Support team. They're here to help and we never want you to keep suffering through a crash!