Forum Discussion
Storyline 360 - keyboard accessibility - tabbing to select the continue button on answer layers
I have 12 questions included in a Storyline 360 course that are either sequence drop down, multi choice or single answer that all act in the same way, no matter what changes I make for keyboard navigation in the focus order.
I wanted to check if this is a known issue, bug, something I'm not doing correctly and if there are any options for me to resolve this and make it more accessible by keyboard navigation only.
All the other accessibility components work ok and the course includes a voiceover throughout so the focus order of text paragraphs to enable a screen reader to pick them up is not needed. The focus order only includes the selectable answers, buttons, weblinks, and continue buttons on the answer layers for correct, incorrect and try again.
Once any of the questions have been answered and the feedback layer pops up, the next keyboard tab goes to the resources, and it takes two more presses of the tab key to get to the continue button on any answer layer, no matter what order I put the two/three continue buttons in the focus order, or if I change the layer order.
This isn't ideal for accessibility as I'd like the first tab to go straight to the continue button, rather than it taking three tabs to get there.
I found another known bug with the menu states included in this forum, which require two tabs instead of one, even when removing the accessibility tick box so the visited or completed states don't show in the focus order. I'm wondering if this is a similar issue/bug.
Does anyone know if this is an issue, bug or something I'm not doing correctly? Is there something else I can do to get the first tab to be on the continue button? Or would you suggest programming a different key to get past this issue, ideally without too much extra instructions for the user needing to be added in, for the workaround?
3 Replies
Hello SallyClay,
I'm happy to help you navigate your keyboard navigation concerns in Storyline 360.
Typically, learners need to use more than just the tab key to interact with question slides in Storyline 360. The key combinations required are explained in this article:
As for why your focus order isn't being followed, we'll need to test your project file to understand why this is happening. Would you be willing to share a copy of your project file here or privately by opening a support case for testing? We'll delete it when we're done! I'll be sure to test the other behavior you reported where menu states require two tabs to trigger.
Thanks for your reply Jose, I do use more than the tab key to interact with the questions - Spacebar, arrow keys and enter all work. It's the order they get to the continue button using tab that is the issue. The file is sensitive to my organisation, am I able to send to you directly rather than on this feed to review please?
Hello SallyClay,
You can send it privately to our support team by opening a case here. This will connect you with a support engineer who can check your slide's focus order using a screen reader to see what's happening. We'll keep an eye out for your support case!
