Forum Discussion
Storyline 360 - only plays audio 1x
I'm updating a .story file w/ imported audio. I added 2 slides and imported .mp3 audio to each. When playing or preview an individual slide I can hear the audio, but cannot in subsequent attempts. T...
Hello Sherri!
We're happy to help find what is causing the audio issues in your project! Since you're finding this with multiple projects, I'd like our Support Engineers to step in and see what is getting in the way.
Are you finding this happens when previewing the entire project? Also, have you tried publishing the project for Web, LMS, or Review 360 to see if the audio doesn't repeat properly in the published output?
Lastly, have you tried exporting the audio file and re-importing the audio file to see if that helps?
Since you're finding this with multiple projects, I'd like our Support Engineers to step in and see what is getting in the way. You can connect with our Support Engineers in a support case.