Forum Discussion
Storyline 360 - publish to video is not working
Hi - since the recent update of Storyline the Publish to Video function is not working when there is a small video included in the Scene.
I published the same Scene about 10 days ago with no prob...
When I tried to publish a Storyline 360 file to video, I got this error message:
"An unexpected error occurred while publishing to video. If this problem persists please contact support."
I'm using Storyline version 3.48.24159.0
The Storyline file size is 29.7 MB, has 29 slides, and each slide includes audio (from mp3 files). It has no interactions and each slide is set to advance automatically.
I'm puzzled because I successfully published to video a different Storyline file (11.8 MB, 18 slides, each with audio).
Does anyone know how to solve the publish-to-video error?