Forum Discussion
mariondavies
6 years agoCommunity Member
Storyline 360 - publish to video is not working
Hi - since the recent update of Storyline the Publish to Video function is not working when there is a small video included in the Scene.
I published the same Scene about 10 days ago with no prob...
JoseTansengco
4 years agoStaff
Hi Mat,
Thanks for reaching out!
The error message that you received is usually an indication that something in your project file may have gotten corrupted. This article explains how file corruption happens, as well as steps that you can take to prevent it from happening. With that being said, would you be willing to upload a copy of your project file here or in private by opening a support case so we can identify what's causing your file to fail during publishing? We'll delete it as soon as we're done troubleshooting!
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