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NicoleDuclos-cb's avatar
NicoleDuclos-cb
Community Member
5 years ago

Storyline 360 - Text variable not displaying on iPad

Hi I have a slide that requires the user to enter their name in a text entry field. On a slide master I have inserted the reference to that text entry field variable: %TextEntry_NAME% When vie...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Nicole,

Thanks for contacting us to share what you are running into.

I just created a simple sample file to test this behavior but was unable to replicate the issue.

Do you experience the same issue with my published output here?

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

  • NicoleDuclos-cb's avatar
    NicoleDuclos-cb
    Community Member
    5 years ago

    Hi Leslie 

    When publishing to Review 360 or to Web and viewing it on an iPad the text variable does not work in my file. If viewed on a desktop computer it functions correctly. I will upload a sample shortly.

    Thanks, Nicole

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