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NicoleDuclos-cb's avatar
NicoleDuclos-cb
Community Member
5 years ago

Storyline 360 - Text variable not displaying on iPad

Hi I have a slide that requires the user to enter their name in a text entry field. On a slide master I have inserted the reference to that text entry field variable: %TextEntry_NAME% When vie...
storyline 360
GaryOvergaard1's avatar
GaryOvergaard1
Community Member
3 years ago

Hello Lauren,

No there have been different versions of IOS involved. For example one user has an iPad ver. 3.0 with IOS 15.3 and the graphic/hotspot works for him. Another user has a newer iPad ver 3.6 but with IOS 15.2.1 but a graphic/hotspot does NOT work for that user. However a button with the same triggers attached seems to work for all users regardless of iPad version or IOS version. 

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    3 years ago

    Thank you, Gary! Adding these details to our report now. 

    • MathNotermans-9's avatar
      MathNotermans-9
      Community Member
      3 years ago

      Generally you can state that older IOS will have issues with non-buttons. Buttons will work on every IOS device. Non-button interactivity ( shapes, text-input fields, images with triggers ) all will fail on older IOS. 

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