Forum Discussion
KellyAuner
2 years agoStaff
Hi Judith,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue. Restarting your computer and updating Storyline is a great start. I have a few questions to help me troubleshoot:
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- Is this issue happening with one specific project or multiple files?
- This article reviews how to fix unexpected or erratic behavior in Storyline.
If the issue persists, please let me know here, or feel free to reach out privately in a support case. We'll be happy to help!