Forum Discussion

victorroy-46c14's avatar
victorroy-46c14
Community Member
8 years ago

Storyline 360 - video replay's every time when we try to click on the seekbar in chrome

Hi, Im working on a project where there are many video slides and few normal text slides. We have modified in such a way that the video slides has seekbar and i have enabled the seekbar so that th...
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
8 years ago

Hi Victor,

Thanks for reaching out and also for opening a case with our Support team!

You mentioned the content plays correctly in all browsers when you view the course in SCORM Cloud. When you click the seekbar to scrub the video, does the video then jump to the correct place? Are you seeing any freezing when you view the content in SCORM Cloud?

If everything plays smoothly in SCORM Cloud, then it sounds like the issue is related to SuccessFactors LMS. Have you had a chance to reach out to the SuccessFactors support team yet?