Forum Discussion

victorroy-46c14's avatar
victorroy-46c14
Community Member
8 years ago

Storyline 360 - video replay's every time when we try to click on the seekbar in chrome

Hi, Im working on a project where there are many video slides and few normal text slides. We have modified in such a way that the video slides has seekbar and i have enabled the seekbar so that th...
storyline 360
JakeHurt's avatar
JakeHurt
Community Member
5 years ago

Hi, we are having this same issue with all videos and states on our slides. When clicking or dragging the seekbar it resets all states and replays videos from the start.

It does this in the Modern player but does not in the Classic player - there everything works fine.

Can you please give us a timeframe on when this issue will be fixed, looks like it has been going for a long time.

The Modern player doesn't seem that modern if it doesn't work properly...

Thanks

LaurenDuvall's avatar
LaurenDuvall
Staff
5 years ago

Hi Jake!

I appreciate you bringing this to our attention! I don't see that we have this specifically logged for the Modern Player. We are still gathering more details on this snag, so I'd recommend connecting with a Support Engineer so that we can troubleshoot with you directly.

Thank you for your help with troubleshooting this issue!