Forum Discussion

victorroy-46c14's avatar
victorroy-46c14
Community Member
8 years ago

Storyline 360 - video replay's every time when we try to click on the seekbar in chrome

Hi, Im working on a project where there are many video slides and few normal text slides. We have modified in such a way that the video slides has seekbar and i have enabled the seekbar so that th...
storyline 360
JessicaKohler-6's avatar
JessicaKohler-6
Community Member
5 years ago

We are experiencing this problem in the modern player using both Chrome and Firefox and Cornerstone LMS.

LaurenDuvall's avatar
LaurenDuvall
Staff
5 years ago

Hello Jessica!

Are you only seeing this issue where the video restarts when selecting the seek bar in Cornerstone, or does it happen when publishing the course for Web too?

Would you mind sharing your .story file so I can test the behavior on my end? You can attach it to this public discussion or upload it privately in a support case.

  • JessicaKohler-2's avatar
    JessicaKohler-2
    Community Member
    5 years ago

    We are seeing it in the web, and when we preview the Storyline block in Rise.

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    • BeccaLevan's avatar
      BeccaLevan
      Community Member
      5 years ago

      Thank you for these additional details, Jessica! I've opened a case on your behalf so that one of our support engineers can troubleshoot with you directly. Keep an eye out for an email from us with the next steps!