Forum Discussion

TimDanes's avatar
TimDanes
Community Member
9 years ago

Storyline 360 - Visited states seem a bit buggy

PROBLEM:  It would appear that the 'visited' state is not as consistent in SL360 compared to SL2.  I want to know whether this is just my experience (i.e. my files), or whether other people are expe...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
9 years ago

Thanks Tim for submitting the case. I see that Renato has been assigned to your case and he'll be taking a look soon. I'll follow along as well. 

  • JamieKorman's avatar
    JamieKorman
    Community Member
    9 years ago

    Is there any new information on this issue? I ran into the same problem last week and spent a few hours trying to figure it out before I found this discussion. 

    I was having issues with both state triggers and variables working intermittently on certain slides. The project was upgraded from SL2 to SL360.

    I was also able to replicate Tim's issue with variables not working as expected on slide layers. When I created a trigger on my second, third, and fourth layers to add +1 to the count of a variable the interaction would not work properly. I finally figured out that for some reason it was adding +2 each time. When I moved the triggers to the base layer they worked properly and only added +1 to the count variable. 

    Thanks Jamie

     

     

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      9 years ago

      Hi Jamie!  I just wanted to clarify; you had mentioned that you replicated Tim's issue, and his original issue was that state changes were not working on the slide layers as expected.  He used variables as a workaround.

      It sounds like you are having an issue with variables not aggregating properly when triggered from a slide layer.  Do you have a .story file that you can share?  Is this only happening on projects that are upgraded from SL2 to SL360?

      Thanks for the extra info!