Forum Discussion

CharlesRuhe's avatar
CharlesRuhe
Community Member
9 years ago

Storyline 360--HTML5 text scrambled

I'm having issues with how text is displaying in HTML5. Here's an example: It seems to be fine in the Flash version. Can anyone tell me what's going wrong? I've tried both HTML5 with Flash ...
storyline 360
KendraHerlig's avatar
KendraHerlig
Community Member
7 years ago

I'm so frustrated! This is messing up in SL2, SL3, and apparently SL360 also. I can't simply try every font and see if it works? My LMS team tells me I have to publish to HTML to Scorm v2.0. And it doesn't always have issues on playback. And depends on the browser. It's worse in Chrome than in IE, but I need it to work on both. The first post on this chain was 2 years ago and the last 20 months ago. Yet a few months ago, it was still wonky when I published to HTML5 and loaded it onto the LMS. 

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    7 years ago

    Hi Kendra – I hear your frustration. I'd love to work one-on-one with you to help find a solution. You can share an example file with me privately by uploading it here.  I'll delete it when I'm done troubleshooting. 

    • JinnyJin's avatar
      JinnyJin
      Community Member
      7 years ago

      Hi Crystal, I have a same problem. Could you also help me to find a solution?