Forum Discussion

CharlesRuhe's avatar
CharlesRuhe
Community Member
9 years ago

Storyline 360--HTML5 text scrambled

I'm having issues with how text is displaying in HTML5. Here's an example: It seems to be fine in the Flash version. Can anyone tell me what's going wrong? I've tried both HTML5 with Flash ...
storyline 360
DanielDuncan-41's avatar
DanielDuncan-41
Community Member
5 years ago

This is a big issue that's still occurring at the end of 2020. No resolution to be found. Using SCORM Cloud cannot be the answer for every Articulate problem. It costs $5K a month!

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hi Daniel!

    We're happy to troubleshoot this with you! Are you running into the same issue as others in this post where the text is scrambled in the Storyline 360 course? 

    Let's start with these questions:

    • Do you see the text scrambled in preview or a published output like Review 360, Web, or LMS?
    • If published output, have you tested the course in different browsers? If so, are you seeing the scrambled text in a specific browser?
    • Which font are you using in the course? Have you noticed the same scrambled text when using a different font?
    • Which version of Storyline are you using? 

    This will get us started so that we can determine the fix!