Forum Discussion
Storyline 360--HTML5 text scrambled
I'm having issues with how text is displaying in HTML5. Here's an example:
It seems to be fine in the Flash version. Can anyone tell me what's going wrong? I've tried both HTML5 with Flash ...
Is the issue fixed?
Hi Ina,
Happy to help!
We're not seeing this issue happening to other Storyline 360 users so there's a chance that the issue might be specific to the font file that you are using. As a troubleshooting step, try replacing the font used by your course with a standard font such as Arial to see if this fixes the scrambled text. You can use Storyline 360's Replace Font feature to quickly switch out the fonts.
If the issue persists, after replacing your font, please open a case with our support team here so we can take a closer look at the behavior.