Forum Discussion
MichaelTerry-27
6 years agoCommunity Member
Storyline 360 -Logged In, But Still Prompts for Login
Hi There,
I am logged into SL360, but the program keeps prompting me for a login. Clicking "Sign In" does not load any login prompt.
TylerMoore-1062
4 years agoCommunity Member
I'm having this same problem. I get "You're being redirected to your web browser to sign in." I was already signed in and it does not update so I can access Storyline. I've even signed out and back in using Articulate 360 desktop and it stays on the pop up "Start Over". I'm in an endless loop of not being able to access the program, even though I'm signed in. Any ideas?
- BeccaLevan4 years agoCommunity Member
I'm sorry for this trouble, Tyler!
I've opened a support case on your behalf so one of our support engineers can step in to help troubleshoot. One of my teammates will reach out via email shortly; help is on the way!
P.S. Welcome to E-Learning Heroes 😊
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