Forum Discussion

TInaDeux's avatar
TInaDeux
Community Member
6 years ago

Storyline 360 Blocks not appearing as they should in Rise 360

Hi there, I am creating a learning piece for our website that uses Storyline 360 blocks which contain videos. When added to my Rise piece, they are displayed as per the attached screenshot, as a b...
rise 360
PatriciadeSouza's avatar
PatriciadeSouza
Community Member
6 years ago

I have had the same thing happen (with a Storyline block containing a video), however when uploaded to our LMS the block played without issue....... excpet for the last e-learning I created using the same block, which when the SCORM file is uploaded to our LMS, this block keeps buffering and no content is displayed  - any idea what is going on here?!

  • AllisonLaMotte's avatar
    AllisonLaMotte
    Staff
    6 years ago

    Hi Patricia,

    I'm sorry you're having some trouble with this. Unfortunately, it's hard for me to know what's going on without having a look at your course. But not to worry! Our Support team can help you resolve this issue. You can contact them here.

    Please reach out if I can help with anything else.