Forum Discussion
Storyline 360 Blocks not appearing as they should in Rise 360
I'm recently having this problem. This has occurred since the last 2 updates. I have Rise courses I designed last year and all of sudden the all the Storyline block are Black with the play button. I really need a resolution because my user audience is not going to be happy with this.
Hi LaRhonda,
I have posted in the thread, but wanted to reply so hopefully you get the notification more quickly;
"Hi all,
It transpires that this is due to Google changing the way Chrome accepts autoplay videos - they no longer do! Although my media was not in the main layer, the fact that it was in a layer of the first slide resulted in the black box. I had to place a 'Start' slide to my block, which triggered the appearance of slide 2 where I placed my media. This completely resolved the issue. The answer came courtesy of Articulate Support who were most helpful!"
Fortunately it is not actually an Articulate issue but rather a browser issue. I simply popped a title and 'play' button on the front of my block which then triggered to the next slide in the block where I placed my video that started with the slide timeline.
Hope this helps you, and does not create too much work for you to resolve it, but it will have to be something you change rather than an Articulate fix. :)