Forum Discussion

MaciejMasior's avatar
MaciejMasior
Community Member
7 years ago

storyline 360 can't save my project (low memory error)

Hello, I'm working on some project. I have done 5-4 slides. Sudenly SL360 starts to work very, very, very slow (almost can't do anything in it). I can't even save my project. It's happening to me ...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Thanks, Wendy - I know one of my colleagues was reviewing all the comments here and any open cases for users, so they may reach out to you as well! 

  • WendyFarmer's avatar
    WendyFarmer
    Super Hero
    7 years ago

    Thanks Ashley, Victor reached out with a number of best practices - all of which I am already following.

    I completed the project I was working on and have since upgraded to latest version 3.13.15006 and haven't experienced the issue so far - so fingers crossed.

    • NancyWoinoski's avatar
      NancyWoinoski
      Super Hero
      7 years ago

      I have with the latest update. 

      • WendyFarmer's avatar
        WendyFarmer
        Super Hero
        7 years ago

        Interesting - I haven't had it with the latest update but the new file I'm working on at the moment is under 20MB.  I, like a lot of others, are manually saving after every few slides though.

Related Content