Forum Discussion
MaciejMasior
7 years agoCommunity Member
storyline 360 can't save my project (low memory error)
Hello,
I'm working on some project. I have done 5-4 slides. Sudenly SL360 starts to work very, very, very slow (almost can't do anything in it). I can't even save my project. It's happening to me ...
AshleyT-Pollard
7 years agoStaff
Hi Maciej,
Correct, Update 14 resolved a memory leak which accounts for errors folks were seeing that said things like "Available Memory is Low". You'll see this noted in the release notes for Storyline 360 as:
Fixed: Storyline could become sluggish or display a low memory error, especially after several hours of use. We found a memory leak and fixed the problem. We're so sorry for the frustration it caused. And thank you to everyone who reported it!
We still have an open issue for the performance issues that our team is working on, so we'll let you know as soon as that is resolved too.