Forum Discussion
storyline 360 can't save my project (low memory error)
Hello,
I'm working on some project. I have done 5-4 slides. Sudenly SL360 starts to work very, very, very slow (almost can't do anything in it). I can't even save my project. It's happening to me ...
Wondering if there is a known fix for this issue. Just started receiving the following error yesterday. Have been working on the project for weeks with no issues. New computer with 32GB of RAM.
HRESULT:[0X8007000W, Module: [General]. ApiCode: [E_OUTOFMEMORY/Out of Memory],Message: Not enough memory resources are available to complete this operation.
Also have see the message: The project file could not be saved. Parameter is not valid.
Hi Kristi,
I'm so sorry for the trouble and appreciate you connecting with our Support team!
After careful review, Matthew connected your experience to an open issue. For those following along:
- Behavior: The Articulate 360 Desktop displays a blank sign-in screen when installed on a device that runs on Intel's latest Iris Graphics driver. We're working hard to address this and will report back as soon as we know more.
If you're in a bind, we'd love to help you work around the problem until a fix is live. Simply open a case through this link, and we'll share the next step!
