Forum Discussion
storyline 360 can't save my project (low memory error)
Hello,
I'm working on some project. I have done 5-4 slides. Sudenly SL360 starts to work very, very, very slow (almost can't do anything in it). I can't even save my project. It's happening to me ...
Just wanted to add this is a persistent problem across multiple PCs I've had over the years. I keep losing progress and adding project time. There's nothing to really try on my end beyond the tips I've surfaced in the forums; it all leads to app closures and lost work. That said, I am beyond livid at this point. It's $1,000/year for this suite just so I can use Storyline 360. What can your developers do to make this app NOT crash so often with the low memory issue? I have a newer laptop with 16GB of RAM, an i7 processor, and other top specs.
Hello Stephen!
I understand how frustrating that must be, and I'm sorry for the trouble this issue has caused. I want our Support Engineers to step in and work with you directly to figure out why crashing is a frequent issue when you're using Storyline 360. I've opened a case on your behalf with our Support Engineers. You'll hear from them shortly.
