Forum Discussion
MaciejMasior
7 years agoCommunity Member
storyline 360 can't save my project (low memory error)
Hello,
I'm working on some project. I have done 5-4 slides. Sudenly SL360 starts to work very, very, very slow (almost can't do anything in it). I can't even save my project. It's happening to me ...
AndreaKoehntop-
3 years agoCommunity Member
Hello Andre, and welcome to the E-Learning Heroes community! ✨
I apologize for the issues you are experiencing with the low memory error in Storyline.
Here are some best practices for reducing your risk of corrupting or losing project files.
I want to ask you a couple of questions to begin troubleshooting:
- Does this happen in every .story file when you try to publish your course, or one particular file?
- How big is the file you are trying to publish? You can try breaking it up into smaller modules. This not only helps with your performance while authoring, but will help with performance if the course is hosted on the web or an LMS
If this error is happening with one file in particular and the measures above don't seem to help, you can feel free to share your .story file with us publicly here or privately in a case so our support engineers can investigate further. We will delete it from our systems when troubleshooting is complete.