Forum Discussion

MaciejMasior's avatar
MaciejMasior
Community Member
7 years ago

storyline 360 can't save my project (low memory error)

Hello, I'm working on some project. I have done 5-4 slides. Sudenly SL360 starts to work very, very, very slow (almost can't do anything in it). I can't even save my project. It's happening to me ...
storyline 360
MariaCS's avatar
MariaCS
Staff
3 years ago

Hi, Robert.

Thank you for reaching out!

I want to connect you with one of our support engineers to investigate if it could be related to the processor since you mentioned having an NVIDIA graphics card instead. I opened a case on your behalf, and you should hear from our team soon via e-mail.  

  • RHoisan's avatar
    RHoisan
    Community Member
    3 years ago

    Thanks, Maria.

    So what I did was change the project thumbnail yesterday as described in the link above AND also I had an idea to enable compatibility mode for SL. Right-click on the SL icon, choose properties and enable compatibility for Windows 8. I am not sure if any of these did anything, but some good news I had no errors for the past 24h. We'll see if it lasts...I will let this know in the ticket as well. 

    Robert

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