Forum Discussion
MaciejMasior
7 years agoCommunity Member
storyline 360 can't save my project (low memory error)
Hello,
I'm working on some project. I have done 5-4 slides. Sudenly SL360 starts to work very, very, very slow (almost can't do anything in it). I can't even save my project. It's happening to me ...
MariaCS
Staff
Hi, Robert.
Thank you for reaching out!
I want to connect you with one of our support engineers to investigate if it could be related to the processor since you mentioned having an NVIDIA graphics card instead. I opened a case on your behalf, and you should hear from our team soon via e-mail.
RHoisan
3 years agoCommunity Member
Thanks, Maria.
So what I did was change the project thumbnail yesterday as described in the link above AND also I had an idea to enable compatibility mode for SL. Right-click on the SL icon, choose properties and enable compatibility for Windows 8. I am not sure if any of these did anything, but some good news I had no errors for the past 24h. We'll see if it lasts...I will let this know in the ticket as well.
Robert