Forum Discussion
Storyline 360 course not sending score to LMS for some users
Hi, I have a Storyline 360 course that is working for 90-95% of users. Their score is captured and the LMS is able to mark them as complete for the training. However, for a few users, they do not re...
Hi Richard, I have verified that all users are using the organization provided laptops (HP) and the Chrome browser. No error messages are shown and everyone has the same version browser/LMS. It has totally stumped me and my LMS manager.
Interesting. Still trying to brainstorm with you until someone can add to our conversation.
What about:
1. Do these users have a poor network connection? Connecting over wireless?
2. Are they using a private VPN that might be causing a problem?
3. Are they using a thin client?
4. How are they exiting the course? Browser windows or "X" for the course window?
5. How are you configuring course completion? 100% of slides? Adding a trigger at the end to send a "course complete" command to your LMS?
Richard