Opens in a new windowOpens an external websiteOpens an external website in a new window
This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link: Privacy Notice
Storyline 360 courses - audio not playing or very delayed in published output
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having this problem too:
On random slides the audio is either delayed or not playing at all after published and uploaded to LMS. It works perfectly fine in preview or if I view the published output locally. It just doesn't work when I test in my LMS (Saba). I've also tested in SCORM Cloud and it doesn't work there either.
I've tried everything from uninstalling SL360 and reinstalling, starting a new project and importing the old, re-coverting from Storyline 2 to 360. I even tried recreating the affected slides from scratch but the audio is still messed up on those certain slides. It only happens with SL360. If I keep the project in SL2 and republish it, it works fine.
I am a Mac user and operate SL using Parallels and Windows 7. I have my shared profile disabled, I operate locally on the windows side and followed all the suggested instructions when using SL with a Mac.
So basically, I'm stumped. Anyone out there experiencing anything similar? This issue has affected 2 separate courses that need to be updated asap so I'm sort of desperate here.
Oh, one more thing. If I add a seekbar to that slide and scrub either back or forth, it starts working immediately. And yes, I even tried adding a trigger to those slides to play audio when timeline starts. I also added the audio to a layer and triggered to play that layer when timeline starts and that doesn't work either. As you can see, I've been spending hours on this annoying issue.
"}},"componentScriptGroups({\"componentId\":\"custom.widget.GoogleTag\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1743809906636"}],"message({\"id\":\"message:850917\"})":{"__ref":"ForumReplyMessage:message:850917"},"message({\"id\":\"message:850915\"})":{"__ref":"ForumReplyMessage:message:850915"},"message({\"id\":\"message:850916\"})":{"__ref":"ForumReplyMessage:message:850916"},"message({\"id\":\"message:850913\"})":{"__ref":"ForumReplyMessage:message:850913"},"message({\"id\":\"message:850907\"})":{"__ref":"ForumReplyMessage:message:850907"},"message({\"id\":\"message:850908\"})":{"__ref":"ForumReplyMessage:message:850908"},"message({\"id\":\"message:850906\"})":{"__ref":"ForumReplyMessage:message:850906"},"message({\"id\":\"message:850904\"})":{"__ref":"ForumReplyMessage:message:850904"},"message({\"id\":\"message:850905\"})":{"__ref":"ForumReplyMessage:message:850905"},"message({\"id\":\"message:850903\"})":{"__ref":"ForumReplyMessage:message:850903"},"message({\"id\":\"message:850912\"})":{"__ref":"ForumReplyMessage:message:850912"},"message({\"id\":\"message:850910\"})":{"__ref":"ForumReplyMessage:message:850910"},"message({\"id\":\"message:850911\"})":{"__ref":"ForumReplyMessage:message:850911"},"message({\"id\":\"message:850909\"})":{"__ref":"ForumReplyMessage:message:850909"},"message({\"id\":\"message:850914\"})":{"__ref":"ForumReplyMessage:message:850914"},"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1743809906636"}],"cachedText({\"lastModified\":\"1743809906636\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1743809906636"}]},"CachedAsset:pages-1742810057700":{"__typename":"CachedAsset","id":"pages-1742810057700","value":[{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742810057700,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Deleted user","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0yNi0wc1g3ZFg?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0yNi0wc1g3ZFg?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"Category:category:connect":{"__typename":"Category","id":"category:connect","entityType":"CATEGORY","displayId":"connect","nodeType":"category","depth":1,"title":"Connect","shortTitle":"Connect","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:discuss":{"__typename":"Forum","id":"board:discuss","entityType":"FORUM","displayId":"discuss","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Discuss Articulate Products","description":"Join conversations and ask questions about Articulate products.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0yNi0wc1g3ZFg?image-coordinates=0%2C0%2C400%2C400\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:connect"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:rwgqn69235"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:connect"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Discuss Articulate Products","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:connect/community:rwgqn69235board:discuss/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:6":{"__typename":"Rank","id":"rank:6","position":5,"name":"Community Member","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:138336":{"__typename":"User","id":"user:138336","uid":138336,"login":"MeganTilles","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|5305f9f0-b37b-0131-2ee8-22000b2f96a1"},"rank":{"__ref":"Rank:rank:6"},"email":"","messagesCount":146,"biography":null,"topicsCount":24,"kudosReceivedCount":8,"kudosGivenCount":9,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-06-17T05:13:57.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:850843":{"__typename":"ForumTopicMessage","uid":850843,"subject":"Storyline 360 courses - audio not playing or very delayed in published output","id":"message:850843","revisionNum":1,"repliesCount":77,"author":{"__ref":"User:user:138336"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:850843"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:850843"},"body":"
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having this problem too:
\n
On random slides the audio is either delayed or not playing at all after published and uploaded to LMS. It works perfectly fine in preview or if I view the published output locally. It just doesn't work when I test in my LMS (Saba). I've also tested in SCORM Cloud and it doesn't work there either.
\n
I've tried everything from uninstalling SL360 and reinstalling, starting a new project and importing the old, re-coverting from Storyline 2 to 360. I even tried recreating the affected slides from scratch but the audio is still messed up on those certain slides. It only happens with SL360. If I keep the project in SL2 and republish it, it works fine.
\n
I am a Mac user and operate SL using Parallels and Windows 7. I have my shared profile disabled, I operate locally on the windows side and followed all the suggested instructions when using SL with a Mac.
\n
So basically, I'm stumped. Anyone out there experiencing anything similar? This issue has affected 2 separate courses that need to be updated asap so I'm sort of desperate here.
\n
Oh, one more thing. If I add a seekbar to that slide and scrub either back or forth, it starts working immediately. And yes, I even tried adding a trigger to those slides to play audio when timeline starts. I also added the audio to a layer and triggered to play that layer when timeline starts and that doesn't work either. As you can see, I've been spending hours on this annoying issue.
","body@stringLength":"1745","rawBody":"
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having this problem too:
\n
On random slides the audio is either delayed or not playing at all after published and uploaded to LMS. It works perfectly fine in preview or if I view the published output locally. It just doesn't work when I test in my LMS (Saba). I've also tested in SCORM Cloud and it doesn't work there either.
\n
I've tried everything from uninstalling SL360 and reinstalling, starting a new project and importing the old, re-coverting from Storyline 2 to 360. I even tried recreating the affected slides from scratch but the audio is still messed up on those certain slides. It only happens with SL360. If I keep the project in SL2 and republish it, it works fine.
\n
I am a Mac user and operate SL using Parallels and Windows 7. I have my shared profile disabled, I operate locally on the windows side and followed all the suggested instructions when using SL with a Mac.
\n
So basically, I'm stumped. Anyone out there experiencing anything similar? This issue has affected 2 separate courses that need to be updated asap so I'm sort of desperate here.
\n
Oh, one more thing. If I add a seekbar to that slide and scrub either back or forth, it starts working immediately. And yes, I even tried adding a trigger to those slides to play audio when timeline starts. I also added the audio to a layer and triggered to play that layer when timeline starts and that doesn't work either. As you can see, I've been spending hours on this annoying issue.
","kudosSumWeight":0,"postTime":"2018-01-05T09:33:08.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:850843_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":166},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is hav...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTE3","node":{"__ref":"ForumReplyMessage:message:850917"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTE1","node":{"__ref":"ForumReplyMessage:message:850915"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTEz","node":{"__ref":"ForumReplyMessage:message:850913"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTEy","node":{"__ref":"ForumReplyMessage:message:850912"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTEw","node":{"__ref":"ForumReplyMessage:message:850910"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTA5","node":{"__ref":"ForumReplyMessage:message:850909"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTA3","node":{"__ref":"ForumReplyMessage:message:850907"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTA2","node":{"__ref":"ForumReplyMessage:message:850906"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTA0","node":{"__ref":"ForumReplyMessage:message:850904"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTAz","node":{"__ref":"ForumReplyMessage:message:850903"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCw4NTA5MTcsODUwOTAz","hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:850843":{"__typename":"Conversation","id":"conversation:850843","solved":false,"topic":{"__ref":"ForumTopicMessage:message:850843"},"lastPostingActivityTime":"2025-01-09T08:05:07.879-08:00","lastPostTime":"2025-01-09T08:05:07.879-08:00","unreadReplyCount":77,"isSubscribed":false},"ModerationData:moderation_data:850843":{"__typename":"ModerationData","id":"moderation_data:850843","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:850843_1":{"__typename":"Revision","id":"revision:850843_1","lastEditTime":"2018-01-05T09:33:08.000-08:00"},"CachedAsset:theme:customTheme1-1742810057259":{"__typename":"CachedAsset","id":"theme:customTheme1-1742810057259","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"icon-1707332475463.png","imageLastModified":"1707332477323","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"yes-1713449978626.svg","imageLastModified":"1713449980471","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1440px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"55px","paddingXLg":"65px","paddingXHero":"78px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-body-color)","primaryBgHoverColor":"var(--lia-bs-primary)","primaryBgActiveColor":"#36a5dd","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-white)","secondaryBgHoverColor":"var(--lia-bs-primary)","secondaryBgActiveColor":"#36a5dd","secondaryBorder":"1px solid var(--lia-btn-primary-bg-color)","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","tertiaryTextColor":"var(--lia-bs-body-color)","tertiaryTextHoverColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","destructiveTextColor":"#4D0000","destructiveTextHoverColor":"hsl(0, 100%, 14.3%)","destructiveTextActiveColor":"hsl(0, 100%, 13.6%)","destructiveBgColor":"#FFE5E5","destructiveBgHoverColor":"hsl(0, 100%, 91.1%)","destructiveBgActiveColor":"hsl(0, 100%, 87.3%)","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"6px","radius":"10px","radiusLg":"18px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-primary)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#44BF90","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#00AEEF","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#4E3AD0","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#00AEEF","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#00AEEF","success":"#029C29","warning":"#FFB82D","danger":"#00AEEF","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#00AEEF","#4E3AD5","#000000","#FFFFFF","#FF6602","#44BF90","#FF4C93","#74BB44","#FFB82D","#AA1A53","#FF0000","#027E20","#029C29","#DB0000","#FF0A0A","#4D0000","#FFE5E5","#36A5DD","#F1F3FD","#CBECFF"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":null,"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"GTWalsheimProBold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"48px","h2FontSize":"32px","h3FontSize":"22px","h4FontSize":"18px","h5FontSize":"22px","h6FontSize":"16px","lineHeight":"1.4","subHeaderFontSize":"14px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"18px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"24px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"16px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"24px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"16px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Graphik","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.4","fontSizeBase":"18px","fontSizeXxs":"11px","fontSizeXs":"14px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Graphik","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"500","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"}],"assetNames":["Graphik-normal-400.woff","Graphik-normal-700.woff","Graphik-normal-500.woff","Graphik-normal-600.woff"],"__typename":"CustomFont"},{"source":"SERVER","name":"GTWalsheimProBold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["GTWalsheimProBold-normal-700.woff"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1743809906636","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:articulate.prod:pages/forums/ForumMessagePage:board:discuss-1743810048490":{"__typename":"CachedAsset","id":"quilt:articulate.prod:pages/forums/ForumMessagePage:board:discuss-1743810048490","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"pageSize":10,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":false,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":true,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"standard"},"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1743809906636","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1743809906636","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.IMfqow.title":"Example","section.section-1743380561890.description":"","section.wLfjRI.title":"Forum Discussion","section.section-1743380561890.title":"","section.IMfqow.description":""},"localOverride":false},"CachedAsset:quiltWrapper:articulate.prod:Common:1742936286872":{"__typename":"CachedAsset","id":"quiltWrapper:articulate.prod:Common:1742936286872","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.GoogleTagManager","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"navbarVariantProps":{"logoHeight":40,"sideLinks":[],"backgroundColor":"var(--lia-bs-white)","showRegisterLink":true,"controllerHighlightColor":"#FF0137","linkAlignment":"left","backgroundImage":{"assetName":null,"backgroundSize":"COVER","lastModified":"","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"visualEffects":{"showBottomBorder":true,"showBottomShadow":true,"useStickyPosition":true},"linkFontSize":15,"controllerIconColor":"#333333","backgroundOpacity":0,"showUsername":false,"linkFontStyle":"BOLD","linkHighlightColor":"#000000","mainLinks":[{"linkLabel":"Learn","goesToPage":{"route":"CategoryPage","params":{"categoryId":"blogs"}},"children":[{"linkLabel":"Blog","goesToPage":{"route":"BlogBoardPage","params":{"boardId":"community-updates","categoryId":"blogs"}},"linkType":"INTERNAL"},{"linkLabel":"User Guides","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"user-guides","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Discuss","goesToPage":{"route":"CategoryPage","params":{"categoryId":"forums"}},"children":[{"linkLabel":"Articulate Storyline","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"support-forum","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Rise 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"rise-360","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Review 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"review-360","categoryId":"forums"}},"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Downloads","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"downloads","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkTextColor":"#000000","showSearchIcon":true,"boundaryPadding":{"top":20,"bottom":20},"highlightStyle":"color"},"links":{"sideLinks":[{"children":[],"linkType":"EXTERNAL","id":"Common-external-link","url":"https://www.articulate.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"Common-external-link-5","url":"https://www.articulatestatus.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"Common-external-link-2","url":"https://access.articulate.com/support","target":"BLANK"},{"children":[{"linkType":"EXTERNAL","id":"Common-external-link-3","url":"https://www.articulate.com/blog/","target":"BLANK"},{"linkType":"EXTERNAL","id":"Common-external-link-4","url":"https://www.articulate.com/resources/case-studies/","target":"BLANK"}],"linkType":"EXTERNAL","id":"Common-external-link-1","url":"https://www.articulate.com/resources/","target":"BLANK"}],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"Common-welcome-center-link","params":{"boardId":"welcome-center","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-1","params":{"boardId":"user-guides","categoryId":"learn"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"training-tutorials"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"Common-training-webinars-link","params":{"boardId":"training-webinars","categoryId":"training-tutorials"},"routeName":"EventBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-6","params":{"boardId":"e-learning-challenges","categoryId":"e-learning-challenges"},"routeName":"BlogBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"learn"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"articles","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-4","params":{"boardId":"product-updates","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-5","params":{"boardId":"e-books","categoryId":"learn"},"routeName":"TkbBoardPage"}],"linkType":"INTERNAL","id":"Common-community-blog-link","params":{"categoryId":"community-blog"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-8","params":{"boardId":"discuss","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-exchange-link","params":{"boardId":"exchange","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-9","params":{"boardId":"share-examples","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-13","params":{"boardId":"discover","categoryId":"top"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-10","params":{"boardId":"share-ideas","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-12","params":{"categoryId":"join-groups"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"migrated-link-7","params":{"categoryId":"connect"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-11","params":{"boardId":"events","categoryId":"top"},"routeName":"EventBoardPage"}]},"className":"QuiltComponent_lia-component-edit-mode__lQ9Z6","style":{"boxShadow":"0","linkFontWeight":"500","controllerHighlightColor":"#AA1A53","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":0,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"40px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":null,"paddingBottom":"20px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"0","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"center","linkColor":"#000000","collapseMenuDividerBg":null,"dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-light)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#000000","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid #00AEEF","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","paddingTop":"20px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#000000","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#000000"},"showSearchIcon":true},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-body-color)","visualEffects":{"showBottomBorder":false},"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"custom.widget.TableStyles","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Footer_2024","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.GoogleTag","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1743809906636","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTagManager-en-1743799220945":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTagManager-en-1743799220945","value":{"component":{"id":"custom.widget.GoogleTagManager","template":{"id":"GoogleTagManager","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTagManager","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TableStyles-en-1743799220945":{"__typename":"CachedAsset","id":"component:custom.widget.TableStyles-en-1743799220945","value":{"component":{"id":"custom.widget.TableStyles","template":{"id":"TableStyles","markupLanguage":"HANDLEBARS","style":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TableStyles","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","tokens":{}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_2024-en-1743799220945":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_2024-en-1743799220945","value":{"component":{"id":"custom.widget.Footer_2024","template":{"id":"Footer_2024","markupLanguage":"HANDLEBARS","style":".custom-footer {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.footer-logo {\n margin-bottom: 24px;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.list-inline {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 8px;\n }\n }\n }\n}\n\n.custom-footer .footer-link-stack {\n + .footer-link-stack {\n margin-top: 24px;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 8px;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 24px;\n }\n\n ul.list-with-icons {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 33px;\n padding-top: .4em;\n }\n }\n }\n\n .link-social {\n width: 32px;\n height: 32px;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 16px;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.footer-hr {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 32px;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 40px;\n }\n}\n\n.footer__brand {\n margin-bottom: 24px;\n margin-top: 60px;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 36px;\n }\n\n ul.list-inline {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 12px;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .list-divided {\n padding-left: 0;\n\n li {\n margin-right: 12px;\n margin-left: 0;\n padding-right: 12px;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .brand-line {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.grid__row {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.grid__row--middled [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.grid__row--middled:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.grid__row--centered {\n text-align: center\n}\n\n.grid__row--justified {\n text-align: justify;\n text-justify: distribute\n}\n\n.grid__row--justified:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.grid__row--opposite {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 14px;\n line-height: 20px;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 24px;\n }\n}\n\n/* 24 column grid system */\n@media (min-width: 768px) {\n .grid__col--1 {\n width: 4.16667%\n }\n\n .grid__col--2 {\n width: 8.33333%\n }\n\n .grid__col--3 {\n width: 12.5%\n }\n\n .grid__col--4 {\n width: 16.66667%\n }\n\n .grid__col--5 {\n width: 20.83333%\n }\n\n .grid__col--6 {\n width: 25%\n }\n\n .grid__col--7 {\n width: 29.16667%\n }\n\n .grid__col--8 {\n width: 33.33333%\n }\n\n .grid__col--9 {\n width: 37.5%\n }\n\n .grid__col--10 {\n width: 41.66667%\n }\n\n .grid__col--11 {\n width: 45.83333%\n }\n\n .grid__col--12 {\n width: 50%\n }\n\n .grid__col--13 {\n width: 54.16667%\n }\n\n .grid__col--14 {\n width: 58.33333%\n }\n\n .grid__col--15 {\n width: 62.5%\n }\n\n .grid__col--16 {\n width: 66.66667%\n }\n\n .grid__col--17 {\n width: 70.83333%\n }\n\n .grid__col--18 {\n width: 75%\n }\n\n .grid__col--19 {\n width: 79.16667%\n }\n\n .grid__col--20 {\n width: 83.33333%\n }\n\n .grid__col--21 {\n width: 87.5%\n }\n\n .grid__col--22 {\n width: 91.66667%\n }\n\n .grid__col--23 {\n width: 95.83333%\n }\n\n .grid__col--24 {\n width: 100%\n }\n\n .grid__col--full {\n width: 100%\n }\n\n .grid__col--half {\n width: 50%\n }\n\n .grid__col--third {\n width: 33.33333%\n }\n\n .grid__col--quarter {\n width: 25%\n }\n\n .grid__col--fifth {\n width: 20%\n }\n\n .grid__col--bleed {\n padding-left: 0;\n padding-right: 0\n }\n\n .grid__col--bleedLeft {\n padding-left: 0\n }\n\n .grid__col--bleedRight {\n padding-right: 0\n }\n\n .grid__col--group {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .grid__col-md--7 {\n width: 29.16667%\n }\n}\n\n.grid__col--offset1 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .grid__col-md-up--offset1 {\n margin-left: 4.16667%\n }\n}\n\n.grid__col--offset2 {\n margin-left: 8.33333%\n}","texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_2024","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Footer_2024_custom-footer_aax6c_1 {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.custom_widget_Footer_2024_footer-logo_aax6c_62 {\n margin-bottom: 1.5rem;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 0.5rem;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_custom-footer_aax6c_1 .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n + .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n margin-top: 1.5rem;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 0.5rem;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 1.5rem;\n }\n\n ul.custom_widget_Footer_2024_list-with-icons_aax6c_117 {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 2.0625rem;\n padding-top: .4em;\n }\n }\n }\n\n .custom_widget_Footer_2024_link-social_aax6c_136 {\n width: 2rem;\n height: 2rem;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 1rem;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.custom_widget_Footer_2024_footer-hr_aax6c_148 {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 2rem;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 2.5rem;\n }\n}\n\n.custom_widget_Footer_2024_footer__brand_aax6c_160 {\n margin-bottom: 1.5rem;\n margin-top: 3.75rem;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 2.25rem;\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 0.75rem;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .custom_widget_Footer_2024_list-divided_aax6c_184 {\n padding-left: 0;\n\n li {\n margin-right: 0.75rem;\n margin-left: 0;\n padding-right: 0.75rem;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .custom_widget_Footer_2024_brand-line_aax6c_203 {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_grid__row_aax6c_211 {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227 [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--centered_aax6c_238 {\n text-align: center\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242 {\n text-align: justify;\n text-justify: distribute\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.custom_widget_Footer_2024_grid__row--opposite_aax6c_253 {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 0.875rem;\n line-height: 1.25rem;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 1.5rem;\n }\n}\n\n/* 24 column grid system */\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col--1_aax6c_272 {\n width: 4.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--2_aax6c_276 {\n width: 8.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--3_aax6c_280 {\n width: 12.5%\n }\n\n .custom_widget_Footer_2024_grid__col--4_aax6c_284 {\n width: 16.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--5_aax6c_288 {\n width: 20.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--6_aax6c_292 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--7_aax6c_296 {\n width: 29.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--8_aax6c_300 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--9_aax6c_304 {\n width: 37.5%\n }\n\n .custom_widget_Footer_2024_grid__col--10_aax6c_308 {\n width: 41.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--11_aax6c_312 {\n width: 45.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--12_aax6c_316 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--13_aax6c_320 {\n width: 54.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--14_aax6c_324 {\n width: 58.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--15_aax6c_328 {\n width: 62.5%\n }\n\n .custom_widget_Footer_2024_grid__col--16_aax6c_332 {\n width: 66.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--17_aax6c_336 {\n width: 70.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--18_aax6c_340 {\n width: 75%\n }\n\n .custom_widget_Footer_2024_grid__col--19_aax6c_344 {\n width: 79.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--20_aax6c_348 {\n width: 83.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--21_aax6c_352 {\n width: 87.5%\n }\n\n .custom_widget_Footer_2024_grid__col--22_aax6c_356 {\n width: 91.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--23_aax6c_360 {\n width: 95.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--24_aax6c_364 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--full_aax6c_368 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--half_aax6c_372 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--third_aax6c_376 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--quarter_aax6c_380 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--fifth_aax6c_384 {\n width: 20%\n }\n\n .custom_widget_Footer_2024_grid__col--bleed_aax6c_388 {\n padding-left: 0;\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393 {\n padding-left: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397 {\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--group_aax6c_401 {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .custom_widget_Footer_2024_grid__col-md--7_aax6c_410 {\n width: 29.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset1_aax6c_415 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420 {\n margin-left: 4.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset2_aax6c_425 {\n margin-left: 8.33333%\n}","tokens":{"custom-footer":"custom_widget_Footer_2024_custom-footer_aax6c_1","footer-logo":"custom_widget_Footer_2024_footer-logo_aax6c_62","list-inline":"custom_widget_Footer_2024_list-inline_aax6c_70","footer-link-stack":"custom_widget_Footer_2024_footer-link-stack_aax6c_85","list-with-icons":"custom_widget_Footer_2024_list-with-icons_aax6c_117","link-social":"custom_widget_Footer_2024_link-social_aax6c_136","footer-hr":"custom_widget_Footer_2024_footer-hr_aax6c_148","footer__brand":"custom_widget_Footer_2024_footer__brand_aax6c_160","list-divided":"custom_widget_Footer_2024_list-divided_aax6c_184","brand-line":"custom_widget_Footer_2024_brand-line_aax6c_203","grid__row":"custom_widget_Footer_2024_grid__row_aax6c_211","grid__row--middled":"custom_widget_Footer_2024_grid__row--middled_aax6c_227","grid__row--centered":"custom_widget_Footer_2024_grid__row--centered_aax6c_238","grid__row--justified":"custom_widget_Footer_2024_grid__row--justified_aax6c_242","grid__row--opposite":"custom_widget_Footer_2024_grid__row--opposite_aax6c_253","grid__col--1":"custom_widget_Footer_2024_grid__col--1_aax6c_272","grid__col--2":"custom_widget_Footer_2024_grid__col--2_aax6c_276","grid__col--3":"custom_widget_Footer_2024_grid__col--3_aax6c_280","grid__col--4":"custom_widget_Footer_2024_grid__col--4_aax6c_284","grid__col--5":"custom_widget_Footer_2024_grid__col--5_aax6c_288","grid__col--6":"custom_widget_Footer_2024_grid__col--6_aax6c_292","grid__col--7":"custom_widget_Footer_2024_grid__col--7_aax6c_296","grid__col--8":"custom_widget_Footer_2024_grid__col--8_aax6c_300","grid__col--9":"custom_widget_Footer_2024_grid__col--9_aax6c_304","grid__col--10":"custom_widget_Footer_2024_grid__col--10_aax6c_308","grid__col--11":"custom_widget_Footer_2024_grid__col--11_aax6c_312","grid__col--12":"custom_widget_Footer_2024_grid__col--12_aax6c_316","grid__col--13":"custom_widget_Footer_2024_grid__col--13_aax6c_320","grid__col--14":"custom_widget_Footer_2024_grid__col--14_aax6c_324","grid__col--15":"custom_widget_Footer_2024_grid__col--15_aax6c_328","grid__col--16":"custom_widget_Footer_2024_grid__col--16_aax6c_332","grid__col--17":"custom_widget_Footer_2024_grid__col--17_aax6c_336","grid__col--18":"custom_widget_Footer_2024_grid__col--18_aax6c_340","grid__col--19":"custom_widget_Footer_2024_grid__col--19_aax6c_344","grid__col--20":"custom_widget_Footer_2024_grid__col--20_aax6c_348","grid__col--21":"custom_widget_Footer_2024_grid__col--21_aax6c_352","grid__col--22":"custom_widget_Footer_2024_grid__col--22_aax6c_356","grid__col--23":"custom_widget_Footer_2024_grid__col--23_aax6c_360","grid__col--24":"custom_widget_Footer_2024_grid__col--24_aax6c_364","grid__col--full":"custom_widget_Footer_2024_grid__col--full_aax6c_368","grid__col--half":"custom_widget_Footer_2024_grid__col--half_aax6c_372","grid__col--third":"custom_widget_Footer_2024_grid__col--third_aax6c_376","grid__col--quarter":"custom_widget_Footer_2024_grid__col--quarter_aax6c_380","grid__col--fifth":"custom_widget_Footer_2024_grid__col--fifth_aax6c_384","grid__col--bleed":"custom_widget_Footer_2024_grid__col--bleed_aax6c_388","grid__col--bleedLeft":"custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393","grid__col--bleedRight":"custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397","grid__col--group":"custom_widget_Footer_2024_grid__col--group_aax6c_401","grid__col-md--7":"custom_widget_Footer_2024_grid__col-md--7_aax6c_410","grid__col--offset1":"custom_widget_Footer_2024_grid__col--offset1_aax6c_415","grid__col-md-up--offset1":"custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420","grid__col--offset2":"custom_widget_Footer_2024_grid__col--offset2_aax6c_425"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTag-en-1743799220945":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTag-en-1743799220945","value":{"component":{"id":"custom.widget.GoogleTag","template":{"id":"GoogleTag","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTag","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1743809906636","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1743809906636","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1743809906636","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1743809906636","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:ZvyUCy":"Most Recent","title@instance:1707846530344":"Conversations happening now","title@instance:1739575249929":"Archive","title@instance:1714488527325":"Recent Discussions","title@instance:1706711291349":"All Discussions","title@instance:VSkfRi":"Latest Examples","title@instance:1714488985590":"Newest Articles","title@instance:RMdoRw":"Articulate 360","title@instance:1741381041212":"Recent Introductions","title@instance:1699309009420":"All Discussions","title@instance:lEVAOo":"Storyline ","title@instance:1710185086146":"Help Others","title@instance:Xxobbq":"Articulate 360","title@instance:NpCDGP":"Articulate 360","title@instance:1739574739557":"Archive","title@instance:kqkevC":"Archive","title@instance:1708474656044":"Storyline ","title@instance:xLLSjm":"Archive","title@instance:vcoHbL":"All Challenges","title@instance:1708524106229":"Studio 360","title@instance:1743005534829":"Recent Submissions","title@instance:1725460485728":"Recent Product Updates","title@instance:1710442232647":"Projects","title@instance:1709734834038":"All Challenges","title@instance:1738765561478":"Previous Tips & Tricks","title@instance:1714054755842":"Join a challenge","title@instance:1739573273584":"Archive","title@instance:1714488724456":"Join a Challenge","title@instance:1713899183346":"Featured Tutorial","title@instance:1711573126191":"Have an Idea? Share it with Us!","title@instance:YqcZZo":"Articulate 360","title@instance:1739574463817":"Archive","title@instance:QDzbgX":"Most Recent","title@instance:1709735255357":"Recaps","title@instance:1738768304153":"Recent Tips & Tricks","title@instance:cIEamF":"Most Recent","title@instance:1738858551617":"Archive","title@instance:1739575591629":"Archive","title@instance:1710185242694":"Get Inspired","title@instance:qUtfiY":"Articulate 360","title@instance:obdvcl":"Most Recent","title@instance:lAGrsn":"All Examples and Downloads","title@instance:1706713700018":"Recent Discussions","title@instance:zNWKaz":"Archive","title@instance:1714164286062":"Discuss","title@instance:1710185577884":"Latest Examples","title@instance:1725718372499":"Recent Updates","title@instance:1724680829536":"Discussions","title@instance:DFRZfd":"Articulate 360","title@instance:iPTcmo":"Archive","title@instance:PiICyd":"Newest","title@instance:mSZqMv":"Newest","title@instance:yVwpbC":"","title@instance:1739573660871":"Archive","title@instance:1738706092189":"Recent Posts","title@instance:1692888582733":"Featured Blogs","title@instance:1739574280328":"Archive","title@instance:izlekO":"Newewst","title@instance:1724679624046":"Discussions","title@instance:1741968196384":"Tips & Tricks","title@instance:1733520341799":"Recent Updates","title@instance:1739574057369":"Archive","title@instance:GZBHHL":"Most Recent","title@instance:1707245656473":"All Activity","title@instance:1709743420575":"Get Inspired","title@instance:BvWgAB":"Newest Articles","title@instance:XjcSMt":"All Discussions","title@instance:ndGPYw":"Discuss","title@instance:1742335819119":"Archive","title@instance:cYpvLP":"Articulate 360","title@instance:1706903088508":"Help Others","title@instance:1739574911515":"Archive","title@instance:QwMMqe":"This Week's Challenge","title@instance:YDTjSo":"Archive","title@instance:YraixK":"Everything","title@instance:wePydP":"Recent Discussions","title@instance:ErXgTF":"Articulate 360","title@instance:1710184556305":"Get Inspired","title@instance:1708525179181":"Rise 360 ","title@instance:1707781116957":"","title@instance:1714499256147":"This Week's Challenge","title@instance:FmAgYs":"All Tutorials","title@instance:lstAQM":"Most Recent","title@instance:1711027838310":"Newest","title@instance:hmRLIQ":"Studio 360","title@instance:1710185499597":"Join A Challenge","title@instance:1714054899572":"Get Inspired","title@instance:1707245505334":"Featured Work","title@instance:1741699528515":"Introductions","title@instance:1699306493859":"Most Recent","title@instance:1739574375340":"Archive","title@instance:KFlMQC":"Tutorials","title@instance:sfHoXR":"Recent Updates","title@instance:1710184481343":"Grow Your Skills","title@instance:SgvePz":"Recent Introductions","title@instance:1737737989450":"Administraion","title@instance:1707328529472":"Articulate 360","title@instance:1724761095523":"Latest Product Updates","title@instance:zKqoJx":"Articulate 360"},"localOverride":false},"Category:category:learn":{"__typename":"Category","id":"category:learn","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"learn","nodeType":"category","depth":1,"title":"Learn","shortTitle":"Learn"},"Blog:board:articles":{"__typename":"Blog","id":"board:articles","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:e-books":{"__typename":"Tkb","id":"board:e-books","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:user-guides":{"__typename":"Tkb","id":"board:user-guides","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"TKB","displayId":"user-guides","nodeType":"board","depth":2,"conversationStyle":"TKB","title":"User Guides","shortTitle":"User Guides","parent":{"__ref":"Category:category:learn"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400\"}"},"description":"Learn how to manage Articulate apps, create engaging courses, collaborate effectively, and distribute training quickly.","eventPath":"category:learn/community:rwgqn69235board:user-guides/"},"Blog:board:product-updates":{"__typename":"Blog","id":"board:product-updates","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:e-learning-challenges":{"__typename":"Blog","id":"board:e-learning-challenges","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:discover":{"__typename":"Blog","id":"board:discover","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:join-groups":{"__typename":"Category","id":"category:join-groups","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-examples":{"__typename":"Forum","id":"board:share-examples","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Occasion:board:events":{"__typename":"Occasion","id":"board:events","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-ideas":{"__typename":"Forum","id":"board:share-ideas","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:training-tutorials":{"__typename":"Category","id":"category:training-tutorials","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"training-tutorials","nodeType":"category","depth":2,"title":"Training and Tutorials","shortTitle":"Training and Tutorials"},"Occasion:board:training-webinars":{"__typename":"Occasion","id":"board:training-webinars","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:welcome-center":{"__typename":"Forum","id":"board:welcome-center","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:community-blog":{"__typename":"Category","id":"category:community-blog","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:exchange":{"__typename":"Forum","id":"board:exchange","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:1204105":{"__typename":"Conversation","id":"conversation:1204105","topic":{"__typename":"ForumTopicMessage","uid":1204105},"lastPostingActivityTime":"2025-04-04T19:12:37.408-07:00","solved":true},"ForumTopicMessage:message:1204105":{"__typename":"ForumTopicMessage","subject":"RISE Pre-Test Question","conversation":{"__ref":"Conversation:conversation:1204105"},"id":"message:1204105","revisionNum":1,"uid":1204105,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":290751,"login":"SharonStrayer","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7Cdd821000-1f1c-0132-1caf-22000b2f96a1"}},"metrics":{"__typename":"MessageMetrics","views":180},"postTime":"2024-10-21T07:12:27.721-07:00","lastPublishTime":"2024-10-21T07:12:27.721-07:00","readOnly":false},"Conversation:conversation:1222854":{"__typename":"Conversation","id":"conversation:1222854","topic":{"__typename":"ForumTopicMessage","uid":1222854},"lastPostingActivityTime":"2025-04-04T14:30:34.219-07:00","solved":false},"ForumTopicMessage:message:1222854":{"__typename":"ForumTopicMessage","subject":"Resume timeline/audio after avatar selected","conversation":{"__ref":"Conversation:conversation:1222854"},"id":"message:1222854","revisionNum":1,"uid":1222854,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":1533963,"login":"AlisonC","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Cab5f9080-4062-4166-b67a-72a735dc9881"}},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-04T14:30:34.219-07:00","lastPublishTime":"2025-04-04T14:30:34.219-07:00","readOnly":false},"Conversation:conversation:1216645":{"__typename":"Conversation","id":"conversation:1216645","topic":{"__typename":"ForumTopicMessage","uid":1216645},"lastPostingActivityTime":"2025-04-04T14:11:43.703-07:00","solved":false},"ForumTopicMessage:message:1216645":{"__typename":"ForumTopicMessage","subject":"Same background under multiple blocks in Rise","conversation":{"__ref":"Conversation:conversation:1216645"},"id":"message:1216645","revisionNum":1,"uid":1216645,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":262453,"login":"olaola","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C9a1ea210-27e0-0132-9fb8-22000b430d1b"}},"metrics":{"__typename":"MessageMetrics","views":137},"postTime":"2025-02-13T00:54:52.352-08:00","lastPublishTime":"2025-02-13T00:54:52.352-08:00","readOnly":false},"Conversation:conversation:1222848":{"__typename":"Conversation","id":"conversation:1222848","topic":{"__typename":"ForumTopicMessage","uid":1222848},"lastPostingActivityTime":"2025-04-04T13:48:23.975-07:00","solved":false},"ForumTopicMessage:message:1222848":{"__typename":"ForumTopicMessage","subject":"Rise Articulate SCORM not saving progress in SAP SuccessFactors","conversation":{"__ref":"Conversation:conversation:1222848"},"id":"message:1222848","revisionNum":1,"uid":1222848,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":582061,"login":"BraynnerVillalo","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C3280e98d-5a6d-4f23-bff4-d96efd16ee4b"}},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-04-04T13:48:23.975-07:00","lastPublishTime":"2025-04-04T13:48:23.975-07:00","readOnly":false},"Conversation:conversation:1217266":{"__typename":"Conversation","id":"conversation:1217266","topic":{"__typename":"ForumTopicMessage","uid":1217266},"lastPostingActivityTime":"2025-04-04T13:36:02.554-07:00","solved":false},"ForumTopicMessage:message:1217266":{"__typename":"ForumTopicMessage","subject":"Stop audio on layer when changing slides...","conversation":{"__ref":"Conversation:conversation:1217266"},"id":"message:1217266","revisionNum":1,"uid":1217266,"depth":0,"board":{"__ref":"Forum:board:discuss"},"author":{"__typename":"User","uid":1177808,"login":"CarrieEaton","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C47fa7140-b37f-0131-2ee8-22000b2f96a1"}},"metrics":{"__typename":"MessageMetrics","views":53},"postTime":"2025-02-19T08:00:50.423-08:00","lastPublishTime":"2025-02-19T08:00:50.423-08:00","readOnly":false},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Staff","color":"00AEEF","icon":null,"rankStyle":"FILLED"},"User:user:50280":{"__typename":"User","id":"user:50280","uid":50280,"login":"DavidAnderson","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2010-10-22T10:58:01.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.articulate.com/t5/s/rwgqn69235/images/dS01MDI4MC1ZRUNVR2o?image-coordinates=0%2C0%2C800%2C800"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":9304,"kudosGivenCount":1783,"kudosReceivedCount":2071,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:rwgqn69235/user:50280"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMjktVVVMMGFZ?image-coordinates=0%2C0%2C960%2C960\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMjktVVVMMGFZ?image-coordinates=0%2C0%2C960%2C960","mimeType":"image/png"},"Tkb:board:reach-training":{"__typename":"Tkb","id":"board:reach-training","entityType":"TKB","displayId":"reach-training","nodeType":"board","depth":3,"conversationStyle":"TKB","title":"Reach","shortTitle":"Reach","parent":{"__ref":"Category:category:training-tutorials"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMjktVVVMMGFZ?image-coordinates=0%2C0%2C960%2C960\"}"},"description":"Share and track training with Reach.","eventPath":"category:training-tutorials/category:learn/community:rwgqn69235board:reach-training/"},"TkbTopicMessage:message:1093954":{"__typename":"TkbTopicMessage","uid":1093954,"subject":"Publishing a Rise Course to Reach","id":"message:1093954","revisionNum":6,"repliesCount":0,"author":{"__ref":"User:user:50280"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:reach-training"},"conversation":{"__ref":"Conversation:conversation:1093954"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1093954"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":" In this movie, you'll learn how to publish courses from Rise 360 directly to Reach 360 for seamless distribution. \n \n ","postTime":"2024-07-15T08:22:26.000-07:00","lastPublishTime":"2025-03-05T09:34:30.574-08:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":257},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:training-tutorials/category:learn/community:rwgqn69235board:reach-training/message:1093954"},"Conversation:conversation:1093954":{"__typename":"Conversation","id":"conversation:1093954","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1093954"},"lastPostingActivityTime":"2025-03-05T09:34:30.574-08:00","lastPostTime":"2024-07-15T08:22:26.000-07:00"},"ModerationData:moderation_data:1093954":{"__typename":"ModerationData","id":"moderation_data:1093954","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1093954":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1093954","relatedMessage":{"__ref":"TkbTopicMessage:message:1093954"}},"User:user:678067":{"__typename":"User","id":"user:678067","uid":678067,"login":"KatieRiggio","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-10-25T10:51:33.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C59ef84408fad9324f738639f"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":10,"kudosGivenCount":1714,"kudosReceivedCount":554,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:rwgqn69235/user:678067"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMi1aamRzZTE?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"TkbTopicMessage:message:1113623":{"__typename":"TkbTopicMessage","uid":1113623,"subject":"Storyline 3: Publishing a Course for LMS Distribution","id":"message:1113623","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:678067"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1113623"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1113623"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2016-12-20T11:20:36.000-08:00","lastPublishTime":"2016-12-20T11:20:36.000-08:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":1087},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:user-guides/message:1113623"},"Conversation:conversation:1113623":{"__typename":"Conversation","id":"conversation:1113623","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1113623"},"lastPostingActivityTime":"2016-12-20T11:20:36.000-08:00","lastPostTime":"2016-12-20T11:20:36.000-08:00"},"ModerationData:moderation_data:1113623":{"__typename":"ModerationData","id":"moderation_data:1113623","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1113623":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1113623","relatedMessage":{"__ref":"TkbTopicMessage:message:1113623"}},"TkbTopicMessage:message:1153873":{"__typename":"TkbTopicMessage","uid":1153873,"subject":"Storyline 3: Publishing a Course for Web Distribution","id":"message:1153873","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:678067"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1153873"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1153873"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2016-12-20T11:20:36.000-08:00","lastPublishTime":"2016-12-20T11:20:36.000-08:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":993},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:user-guides/message:1153873"},"Conversation:conversation:1153873":{"__typename":"Conversation","id":"conversation:1153873","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1153873"},"lastPostingActivityTime":"2016-12-20T11:20:36.000-08:00","lastPostTime":"2016-12-20T11:20:36.000-08:00"},"ModerationData:moderation_data:1153873":{"__typename":"ModerationData","id":"moderation_data:1153873","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1153873":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1153873","relatedMessage":{"__ref":"TkbTopicMessage:message:1153873"}},"TkbTopicMessage:message:1152692":{"__typename":"TkbTopicMessage","uid":1152692,"subject":"Storyline 3: Publishing a Course to Microsoft Word","id":"message:1152692","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:678067"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1152692"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1152692"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2016-12-20T11:20:37.000-08:00","lastPublishTime":"2016-12-20T11:20:37.000-08:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":155},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:user-guides/message:1152692"},"Conversation:conversation:1152692":{"__typename":"Conversation","id":"conversation:1152692","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1152692"},"lastPostingActivityTime":"2016-12-20T11:20:37.000-08:00","lastPostTime":"2016-12-20T11:20:37.000-08:00"},"ModerationData:moderation_data:1152692":{"__typename":"ModerationData","id":"moderation_data:1152692","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1152692":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1152692","relatedMessage":{"__ref":"TkbTopicMessage:message:1152692"}},"TkbTopicMessage:message:1117879":{"__typename":"TkbTopicMessage","uid":1117879,"subject":"Storyline 360: Previewing a Course","id":"message:1117879","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:678067"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1117879"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1117879"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2016-05-02T20:44:05.000-07:00","lastPublishTime":"2016-05-02T20:44:05.000-07:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":694},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:user-guides/message:1117879"},"Conversation:conversation:1117879":{"__typename":"Conversation","id":"conversation:1117879","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1117879"},"lastPostingActivityTime":"2016-05-02T20:44:05.000-07:00","lastPostTime":"2016-05-02T20:44:05.000-07:00"},"ModerationData:moderation_data:1117879":{"__typename":"ModerationData","id":"moderation_data:1117879","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1117879":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1117879","relatedMessage":{"__ref":"TkbTopicMessage:message:1117879"}},"TkbTopicMessage:message:1093993":{"__typename":"TkbTopicMessage","uid":1093993,"subject":"Storyline 3: Translating Courses","id":"message:1093993","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:678067"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1093993"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1093993"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2016-12-20T11:20:23.000-08:00","lastPublishTime":"2016-12-20T11:20:23.000-08:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":372},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:user-guides/message:1093993"},"Conversation:conversation:1093993":{"__typename":"Conversation","id":"conversation:1093993","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1093993"},"lastPostingActivityTime":"2016-12-20T11:20:23.000-08:00","lastPostTime":"2016-12-20T11:20:23.000-08:00"},"ModerationData:moderation_data:1093993":{"__typename":"ModerationData","id":"moderation_data:1093993","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1093993":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1093993","relatedMessage":{"__ref":"TkbTopicMessage:message:1093993"}},"User:user:1134865":{"__typename":"User","id":"user:1134865","uid":1134865,"login":"VevetteCChua","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-19T01:26:31.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5727c12c0933b72c0ac91f77"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":12,"kudosGivenCount":18,"kudosReceivedCount":27,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:1134865"},"TkbTopicMessage:message:1135317":{"__typename":"TkbTopicMessage","uid":1135317,"subject":"Review 360: Publish Content to Review 360","id":"message:1135317","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:1134865"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:user-guides"},"conversation":{"__ref":"Conversation:conversation:1135317"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null}},"moderationData":{"__ref":"ModerationData:moderation_data:1135317"},"teaser@stripHtml({\"removeProcessingText\":false,\"truncateLength\":200})":"","postTime":"2023-06-29T18:27:05.000-07:00","lastPublishTime":"2023-06-29T18:27:05.000-07:00","readOnly":true,"introduction":"","metrics":{"__typename":"MessageMetrics","views":482},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:learn/community:rwgqn69235board:user-guides/message:1135317"},"Conversation:conversation:1135317":{"__typename":"Conversation","id":"conversation:1135317","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1135317"},"lastPostingActivityTime":"2023-06-29T18:27:05.000-07:00","lastPostTime":"2023-06-29T18:27:05.000-07:00"},"ModerationData:moderation_data:1135317":{"__typename":"ModerationData","id":"moderation_data:1135317","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1135317":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1135317","relatedMessage":{"__ref":"TkbTopicMessage:message:1135317"}},"User:user:706252":{"__typename":"User","id":"user:706252","uid":706252,"login":"KarlinClayton-6","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-15T07:53:00.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Cbbb3421e-e435-4e8d-834a-0789a3d8b023"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":4,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:706252"},"ForumTopicMessage:message:1210054":{"__typename":"ForumTopicMessage","uid":1210054,"subject":"Unable to preview Rise course","id":"message:1210054","revisionNum":1,"repliesCount":22,"author":{"__ref":"User:user:706252"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1210054"},"moderationData":{"__ref":"ModerationData:moderation_data:1210054"},"postTime":"2024-12-16T12:08:49.430-08:00","lastPublishTime":"2024-12-16T12:08:49.430-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":196},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1210054"},"Conversation:conversation:1210054":{"__typename":"Conversation","id":"conversation:1210054","solved":true,"topic":{"__ref":"ForumTopicMessage:message:1210054"},"lastPostingActivityTime":"2024-12-17T09:00:34.022-08:00","lastPostTime":"2024-12-17T09:00:34.022-08:00"},"ModerationData:moderation_data:1210054":{"__typename":"ModerationData","id":"moderation_data:1210054","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1210054":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1210054","relatedMessage":{"__ref":"ForumTopicMessage:message:1210054"}},"User:user:990957":{"__typename":"User","id":"user:990957","uid":990957,"login":"PanayiotaPlatan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-07-27T09:43:55.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C1d8f8816-e652-497a-a0bc-90305b4a170a"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":3,"kudosGivenCount":3,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:rwgqn69235/user:990957"},"ForumTopicMessage:message:1205156":{"__typename":"ForumTopicMessage","uid":1205156,"subject":"Need learners to be able to copy text from Storyline module inserted in Rise course","id":"message:1205156","revisionNum":1,"repliesCount":13,"author":{"__ref":"User:user:990957"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1205156"},"moderationData":{"__ref":"ModerationData:moderation_data:1205156"},"postTime":"2024-10-29T09:52:32.243-07:00","lastPublishTime":"2024-10-29T09:52:32.243-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":277},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1205156"},"Conversation:conversation:1205156":{"__typename":"Conversation","id":"conversation:1205156","solved":true,"topic":{"__ref":"ForumTopicMessage:message:1205156"},"lastPostingActivityTime":"2024-11-03T14:29:35.192-08:00","lastPostTime":"2024-11-03T14:29:35.192-08:00"},"ModerationData:moderation_data:1205156":{"__typename":"ModerationData","id":"moderation_data:1205156","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1205156":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1205156","relatedMessage":{"__ref":"ForumTopicMessage:message:1205156"}},"User:user:165994":{"__typename":"User","id":"user:165994","uid":165994,"login":"MathNotermans-9","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-11-27T05:39:30.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5bf6e8c1c29bb435ab94ab29"},"rank":{"__ref":"Rank:rank:6"},"messagesCount":2437,"kudosGivenCount":126,"kudosReceivedCount":409,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":7,"entityType":"USER","eventPath":"community:rwgqn69235/user:165994"},"ForumTopicMessage:message:1213332":{"__typename":"ForumTopicMessage","uid":1213332,"subject":"Continuous scrolling Storyline Course","id":"message:1213332","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:165994"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1213332"},"moderationData":{"__ref":"ModerationData:moderation_data:1213332"},"postTime":"2025-01-17T19:45:18.228-08:00","lastPublishTime":"2025-01-17T19:45:18.228-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":141},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1213332"},"Conversation:conversation:1213332":{"__typename":"Conversation","id":"conversation:1213332","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1213332"},"lastPostingActivityTime":"2025-01-19T00:28:30.638-08:00","lastPostTime":"2025-01-19T00:28:30.638-08:00"},"ModerationData:moderation_data:1213332":{"__typename":"ModerationData","id":"moderation_data:1213332","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1213332":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1213332","relatedMessage":{"__ref":"ForumTopicMessage:message:1213332"}},"QueryVariables:TopicReplyList:message:850843:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:850843:1","value":{"id":"message:850843","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/Navbar-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1743809906636","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"Share Examples","migrated-link-7":"Connect","Common-community-blog-link":"Community Blog","migrated-link-8":"Discuss Articulate Products","migrated-link-1":"User Guides","migrated-link-2":"Training and Tutorials","Common-external-link":"Articulate Homepage","migrated-link-0":"Learn","migrated-link-5":"E-Books","migrated-link-6":"E-Learning Challenges","migrated-link-3":"Articles","migrated-link-4":"Product Updates","migrated-link-14":"About","Common-external-link-5":"Articulate Status","migrated-link-12":"Join Groups","Common-external-link-4":"Case Studies","migrated-link-13":"Discover","Common-external-link-3":"Blog","Common-exchange-link":"Exchange Best Practices","migrated-link-10":"Suggest Ideas","Common-external-link-2":"Product Support","migrated-link-11":"Attend Events","Common-external-link-1":"Resource Center","Common-training-webinars-link":"Live Training Webinars","Common-welcome-center-link":"Welcome Center","video-tutorials-link":"Video Tutorials"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1743809906636","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1743809906636","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1743809906636","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1743809906636","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1743809906636","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1743809906636","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1743809906636","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1743809906636","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1743809906636","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1743809906636","value":{"title":"Query Handler"},"localOverride":false},"User:user:1441343":{"__typename":"User","id":"user:1441343","uid":1441343,"login":"RonStanley-abca","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-04-13T09:53:08.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C6acb658f-07fd-43af-a479-8bcc6ade88af"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1441343"},"ModerationData:moderation_data:850917":{"__typename":"ModerationData","id":"moderation_data:850917","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850917":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1441343"},"id":"message:850917","revisionNum":1,"uid":850917,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850917"},"body":"
I ran into a similar issue: audio was not playing the first time through, but if you used the scrubber bar, it would start playing correctly. The first slide on the project was a silent title slide. We solved the issue by adding an audio file to the first slide with 5 seconds of silence. Perhaps Articulate thinks your project should be silent if there is no audio on the first slide, but you can trick it into playing the audio if you add that silent audio file.
I ran into a similar issue: audio was not playing the first time through, but if you used the scrubber bar, it would start playing correctly. The first slide on the project was a silent title slide. We solved the issue by adding an audio file to the first slide with 5 seconds of silence. Perhaps Articulate thinks your project should be silent if there is no audio on the first slide, but you can trick it into playing the audio if you add that silent audio file.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850917_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:822449":{"__typename":"User","id":"user:822449","uid":822449,"login":"KevinMurphy-175","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-06-08T13:45:01.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid|7e0557f9-3acb-4d1e-81f9-f594afcbef2c"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:822449"},"ModerationData:moderation_data:850915":{"__typename":"ModerationData","id":"moderation_data:850915","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:120422":{"__typename":"User","id":"user:120422","uid":120422,"login":"StevenBenassi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-08T06:39:50.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C93426a26-c1e9-4e2e-99e6-ef22248d0b8d"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:120422"},"ForumReplyMessage:message:850915":{"__typename":"ForumReplyMessage","uid":850915,"id":"message:850915","revisionNum":1,"author":{"__ref":"User:user:822449"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850915"},"body":"
Finally found the right thread :)
\n
I am having this issue on a SL360 course. I have an open case.
\n
Upon publishing the course and testing in SCORM Cloud, when closing the course and then resuming the course, the audio is delayed about 1.5 seconds. The timeline begins but the audio (.mp3) does not start. Have tried reinserting audio and adding a \"pause timeline at timeline start\" trigger. I tried republishing it in SL3 and the delay occurred again.
\n
I have provided a segment of the course that experienced the delayed audio during testing in Scormcloud. The engineer was not able to replicate the delay so I recorded the screen and sent it along and am awaiting response.
I am having this issue on a SL360 course. I have an open case.
\n
Upon publishing the course and testing in SCORM Cloud, when closing the course and then resuming the course, the audio is delayed about 1.5 seconds. The timeline begins but the audio (.mp3) does not start. Have tried reinserting audio and adding a \"pause timeline at timeline start\" trigger. I tried republishing it in SL3 and the delay occurred again.
\n
I have provided a segment of the course that experienced the delayed audio during testing in Scormcloud. The engineer was not able to replicate the delay so I recorded the screen and sent it along and am awaiting response.
\n
Kevin
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850915_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:850916":{"__typename":"ModerationData","id":"moderation_data:850916","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850916":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:120422"},"id":"message:850916","revisionNum":1,"uid":850916,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:850915"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850916"},"body":"
Hi Kevin!
\n
Sorry to hear you've run into issues with delayed audio after resuming a Storyline course!
\n
Smart move on opening a support case! I see that you've connected with my teammate Johnrey. You're in great hands working one-on-one with him. It looks like Johnrey replied to your e-mail with an upload link you can use to share your file.
\n
We can continue this conversation over in your support case to keep all information in one spot.
Sorry to hear you've run into issues with delayed audio after resuming a Storyline course!
\n
Smart move on opening a support case! I see that you've connected with my teammate Johnrey. You're in great hands working one-on-one with him. It looks like Johnrey replied to your e-mail with an upload link you can use to share your file.
\n
We can continue this conversation over in your support case to keep all information in one spot.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850916_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:378387":{"__typename":"User","id":"user:378387","uid":378387,"login":"DrakeHighlan838","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-07-31T06:40:21.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5d39e51197389e0ee6b6e468"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:378387"},"ModerationData:moderation_data:850913":{"__typename":"ModerationData","id":"moderation_data:850913","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850913":{"__typename":"ForumReplyMessage","uid":850913,"id":"message:850913","revisionNum":1,"author":{"__ref":"User:user:378387"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850913"},"body":"
Having a similar issue. A small audio file that's set to begin shortly after the first slide opens is delayed by 5-8 seconds or it doesn't play at all.
\n
I've used Storyline for years and never run into this. So frustrating.
Having a similar issue. A small audio file that's set to begin shortly after the first slide opens is delayed by 5-8 seconds or it doesn't play at all.
\n
I've used Storyline for years and never run into this. So frustrating.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850913_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:850914":{"__typename":"ModerationData","id":"moderation_data:850914","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850914":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:120422"},"id":"message:850914","revisionNum":1,"uid":850914,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:850913"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850914"},"body":"
Hi Drake!
\n
Sorry to hear you've also run into issues with delayed audio playback at the start of your Storyline course! I'd be happy to help troubleshoot and had some follow-up questions to start.
\n
\n
Does the audio delay occur during the preview and published output of your Storyline course?
\n
\n
Are you working from your local hard drive? We don't recommend working with files on a network drive as it can cause erratic behavior.
\n
\n
Can the behavior be replicated across different browsers as well as through a private/incognito browser window?
\n
\n
It would be helpful to take a closer look at your project file and test the behavior on our end. Would you be comfortable sharing a copy here in this discussion or privately through a support case? We'll delete it from our system once we're finished!
Sorry to hear you've also run into issues with delayed audio playback at the start of your Storyline course! I'd be happy to help troubleshoot and had some follow-up questions to start.
\n
\n
Does the audio delay occur during the preview and published output of your Storyline course?
\n
\n
Are you working from your local hard drive? We don't recommend working with files on a network drive as it can cause erratic behavior.
\n
\n
Can the behavior be replicated across different browsers as well as through a private/incognito browser window?
\n
\n
It would be helpful to take a closer look at your project file and test the behavior on our end. Would you be comfortable sharing a copy here in this discussion or privately through a support case? We'll delete it from our system once we're finished!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850914_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"Rank:rank:1":{"__typename":"Rank","id":"rank:1","position":0,"name":"Former Staff","color":"00AEEF","icon":null,"rankStyle":"OUTLINE"},"User:user:247534":{"__typename":"User","id":"user:247534","uid":247534,"login":"JohnMorgan-c50c","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-25T07:17:42.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid|b8898594-77d1-4ef5-aa64-7bb0d106961d"},"rank":{"__ref":"Rank:rank:1"},"entityType":"USER","eventPath":"community:rwgqn69235/user:247534"},"ModerationData:moderation_data:850912":{"__typename":"ModerationData","id":"moderation_data:850912","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850912":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:247534"},"id":"message:850912","revisionNum":1,"uid":850912,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850912"},"body":"
Hi Marci,
\n
Thanks for reaching out! I understand that the audio is delayed when your course starts. I see you've opened a support case and are working with Matthew. You are in good hands! If you have any questions about the case, please respond within the case via email.
Thanks for reaching out! I understand that the audio is delayed when your course starts. I see you've opened a support case and are working with Matthew. You are in good hands! If you have any questions about the case, please respond within the case via email.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850912_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:525932":{"__typename":"User","id":"user:525932","uid":525932,"login":"Jürgen_Schoene_","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-01-24T03:48:07.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Cced069b1-3706-4ac4-abc3-7b1f7e138006"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:525932"},"ModerationData:moderation_data:850910":{"__typename":"ModerationData","id":"moderation_data:850910","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:299423":{"__typename":"User","id":"user:299423","uid":299423,"login":"MarciGomez-Lee","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-09-28T13:51:12.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C8f58d578-4695-4941-b2e2-0a2dcd73d603"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:299423"},"ForumReplyMessage:message:850910":{"__typename":"ForumReplyMessage","uid":850910,"id":"message:850910","revisionNum":1,"author":{"__ref":"User:user:525932"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850910"},"body":"
did you send in this case the .story file with the problem to articulate support ?
did you send in this case the .story file with the problem to articulate support ?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850910_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:850911":{"__typename":"ModerationData","id":"moderation_data:850911","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850911":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:299423"},"id":"message:850911","revisionNum":1,"uid":850911,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:850910"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850911"},"body":"
Yes, I sent them the original .story file during our chat. I updated the file this morning to remove the character interaction hoping that would make the delay less noticeable but didn't help.
Yes, I sent them the original .story file during our chat. I updated the file this morning to remove the character interaction hoping that would make the delay less noticeable but didn't help.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850911_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:850909":{"__typename":"ModerationData","id":"moderation_data:850909","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850909":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:299423"},"id":"message:850909","revisionNum":1,"uid":850909,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850909"},"body":"
Hi Everyone,
\n
Has a solution been found for this? I'm having a similar issue. The first slide of the course has a significant delay, the audio doesn't synch with the characters. The audio starts playing when the seekbar reaches about the half-point. I was made aware of this issue because one of my stakeholders had the delay in Review 360. I was able to replicate it on my laptop on Edge, but not on my desktop. I had 3 other individuals test the link and two had delays using Edge. I try Chrome and same issue. I opened a case and was advised to do the following:
\n
If possible, you can also view the Review link using your mobile device. You can email the link to your device for easy testing.
\n
\n
\n
\n
The course played with no issues on a mobile device.
\n
\n
\n
\n
Another thing you can try is to restart your computer to refresh your computer.
\n
\n
\n
\n
Restarted the laptop and issue still persist.
\n
\n
\n
\n
You can also try a different network if possible.
\n
\n
\n
\n
Unable to since I am using my work’s network, which is the network that will be use by employees taking the course.
\n
\n
\n
\n
If there is an app running on the background, that could be using a lot of resources, may also impact the behavior of the animation/synchronization.
\n
\n
\n
\n
Checked and there isn’t any.
\n
\n
\n
\n
If the course is intended for LMS or web server, you can publish the project and test it on the target environment.
\n
\n
\n
\n
The issue was still present when played on the LMS.
\n
\n
\n
\n
I want to point out that the file is located locally, not on a shared drive. Any suggested solutions are greatly appreciated, thanks!
Has a solution been found for this? I'm having a similar issue. The first slide of the course has a significant delay, the audio doesn't synch with the characters. The audio starts playing when the seekbar reaches about the half-point. I was made aware of this issue because one of my stakeholders had the delay in Review 360. I was able to replicate it on my laptop on Edge, but not on my desktop. I had 3 other individuals test the link and two had delays using Edge. I try Chrome and same issue. I opened a case and was advised to do the following:
\n
If possible, you can also view the Review link using your mobile device. You can email the link to your device for easy testing.
\n
\n
\n
\n
The course played with no issues on a mobile device.
\n
\n
\n
\n
Another thing you can try is to restart your computer to refresh your computer.
\n
\n
\n
\n
Restarted the laptop and issue still persist.
\n
\n
\n
\n
You can also try a different network if possible.
\n
\n
\n
\n
Unable to since I am using my work’s network, which is the network that will be use by employees taking the course.
\n
\n
\n
\n
If there is an app running on the background, that could be using a lot of resources, may also impact the behavior of the animation/synchronization.
\n
\n
\n
\n
Checked and there isn’t any.
\n
\n
\n
\n
If the course is intended for LMS or web server, you can publish the project and test it on the target environment.
\n
\n
\n
\n
The issue was still present when played on the LMS.
\n
\n
\n
\n
I want to point out that the file is located locally, not on a shared drive. Any suggested solutions are greatly appreciated, thanks!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:850909_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:104226":{"__typename":"User","id":"user:104226","uid":104226,"login":"AarikaSeat","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-01T13:41:53.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid|9406f274-2041-44c6-8a3f-74908fbad7d7"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:104226"},"ModerationData:moderation_data:850907":{"__typename":"ModerationData","id":"moderation_data:850907","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:480143":{"__typename":"User","id":"user:480143","uid":480143,"login":"JoseTansengco","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-19T05:39:35.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5b26460845bb115df83cc97d"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:480143"},"ForumReplyMessage:message:850907":{"__typename":"ForumReplyMessage","uid":850907,"id":"message:850907","revisionNum":1,"author":{"__ref":"User:user:104226"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850907"},"body":"
Having the same issue for my story in Storyline 360 - Audio either not playing or very delayed in my published output to .mp4 video. It works correctly in Storyline 360 preview and Review 360 only... Any suggestions? I've submitted a case to Articulate Support as well.
Having the same issue for my story in Storyline 360 - Audio either not playing or very delayed in my published output to .mp4 video. It works correctly in Storyline 360 preview and Review 360 only... Any suggestions? I've submitted a case to Articulate Support as well.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850907_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:850908":{"__typename":"ModerationData","id":"moderation_data:850908","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850908":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:480143"},"id":"message:850908","revisionNum":1,"uid":850908,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:850907"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850908"},"body":"
Hi Aarika,
\n
Great call on opening a support case. I can see that you are already working on this issue with my colleague Mcgem. You're in good hands, and we'll continue this conversation over there!
Great call on opening a support case. I can see that you are already working on this issue with my colleague Mcgem. You're in good hands, and we'll continue this conversation over there!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850908_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1427703":{"__typename":"User","id":"user:1427703","uid":1427703,"login":"RamonaTyler","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-26T12:42:11.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|57f4f5295310dba7769dac41"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1427703"},"ModerationData:moderation_data:850906":{"__typename":"ModerationData","id":"moderation_data:850906","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850906":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1427703"},"id":"message:850906","revisionNum":1,"uid":850906,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850906"},"body":"
Hi
\n
Was this resolved? I am having the same issues. What makes it work in preview but not once published?
Was this resolved? I am having the same issues. What makes it work in preview but not once published?
\n
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850906_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:929292":{"__typename":"User","id":"user:929292","uid":929292,"login":"PpenichetPpenic","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-10-19T17:33:02.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|5bca73b09965af5fca9f3868"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:929292"},"ModerationData:moderation_data:850904":{"__typename":"ModerationData","id":"moderation_data:850904","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1055541":{"__typename":"User","id":"user:1055541","uid":1055541,"login":"LaurenDuvall","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-13T07:54:53.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5cd9844652f41a0eba307be3"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1055541"},"ForumReplyMessage:message:850904":{"__typename":"ForumReplyMessage","uid":850904,"id":"message:850904","revisionNum":1,"author":{"__ref":"User:user:929292"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850904"},"body":"
Audio bugs when publishing
\n
Storyline Version: V3.52.25247.0
\n
Published as: LMS, WEB and REVIEW 360
\n
\n
THE BUG:
\n
Some slides show some audio delay, non audio or audio only played when clicking on the project.
Some slides show some audio delay, non audio or audio only played when clicking on the project.
\n
The issue is shown on slides when
\n
\"Jump to next slide when time ends\"
\n
or
\n
\"Fade Transition\" between slides
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850904_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:850905":{"__typename":"ModerationData","id":"moderation_data:850905","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850905":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1055541"},"id":"message:850905","revisionNum":1,"uid":850905,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:850904"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850905"},"body":"
Hi Paul!
\n
I appreciate you taking the time to bring this to our attention! I'll share this with my team so that we can investigate this audio issue further. Would you mind also sharing a .story file so that I can attach it to our bug report?
I appreciate you taking the time to bring this to our attention! I'll share this with my team so that we can investigate this audio issue further. Would you mind also sharing a .story file so that I can attach it to our bug report?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850905_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1261940":{"__typename":"User","id":"user:1261940","uid":1261940,"login":"RenGomez","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-01-01T14:47:15.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C0df5c6f0-7436-0132-d9e9-22000b2a2328"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1261940"},"ModerationData:moderation_data:850903":{"__typename":"ModerationData","id":"moderation_data:850903","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850903":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1261940"},"id":"message:850903","revisionNum":1,"uid":850903,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:850843"},"conversation":{"__ref":"Conversation:conversation:850843"},"subject":"Re: Storyline 360 courses - audio not playing or very delayed in published output","moderationData":{"__ref":"ModerationData:moderation_data:850903"},"body":"
Hi Alberto,
\n
Welcome to E-Learning Heroes! 🌟
\n
It sounds like the issue only occurs when you publish the course as a SCORM file and test it in your LMS. Let's try ruling that out first. Can you try a different environment, such as SCORM Cloud, to see if you get similar results?
\n
If you do, share your file with our support team, and they can dig into this further! If everything works well in SCORM Cloud, you may want to reach out to your LMS to help troubleshoot.
It sounds like the issue only occurs when you publish the course as a SCORM file and test it in your LMS. Let's try ruling that out first. Can you try a different environment, such as SCORM Cloud, to see if you get similar results?
\n
If you do, share your file with our support team, and they can dig into this further! If everything works well in SCORM Cloud, you may want to reach out to your LMS to help troubleshoot.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:850903_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1743809906636","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1743809906636","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1743809906636","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1743809906636","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1743809906636","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1743809906636","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1743809906636","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1743809906636","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1743809906636","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1743809906636","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1743809906636","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743809906636","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable-1743809906636","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1743809906636","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"Revision:revision:850916_1":{"__typename":"Revision","id":"revision:850916_1","lastEditTime":"2023-10-10T12:19:10.000-07:00"},"Revision:revision:850913_1":{"__typename":"Revision","id":"revision:850913_1","lastEditTime":"2023-08-15T11:09:14.000-07:00"},"Revision:revision:850903_1":{"__typename":"Revision","id":"revision:850903_1","lastEditTime":"2021-05-19T11:43:41.000-07:00"},"Revision:revision:850904_1":{"__typename":"Revision","id":"revision:850904_1","lastEditTime":"2021-06-03T16:47:50.000-07:00"},"Revision:revision:850917_1":{"__typename":"Revision","id":"revision:850917_1","lastEditTime":"2024-04-23T08:29:24.000-07:00"},"Revision:revision:850915_1":{"__typename":"Revision","id":"revision:850915_1","lastEditTime":"2023-10-10T10:02:49.000-07:00"},"Revision:revision:850906_1":{"__typename":"Revision","id":"revision:850906_1","lastEditTime":"2022-09-06T06:23:59.000-07:00"},"Revision:revision:850907_1":{"__typename":"Revision","id":"revision:850907_1","lastEditTime":"2022-12-08T16:43:36.000-08:00"},"Revision:revision:850908_1":{"__typename":"Revision","id":"revision:850908_1","lastEditTime":"2022-12-09T08:39:55.000-08:00"},"Revision:revision:850911_1":{"__typename":"Revision","id":"revision:850911_1","lastEditTime":"2023-06-14T08:52:38.000-07:00"},"Revision:revision:850905_1":{"__typename":"Revision","id":"revision:850905_1","lastEditTime":"2021-06-04T13:14:44.000-07:00"},"Revision:revision:850912_1":{"__typename":"Revision","id":"revision:850912_1","lastEditTime":"2023-06-16T05:16:51.000-07:00"},"Revision:revision:850909_1":{"__typename":"Revision","id":"revision:850909_1","lastEditTime":"2023-06-14T07:23:56.000-07:00"},"Revision:revision:850910_1":{"__typename":"Revision","id":"revision:850910_1","lastEditTime":"2023-06-14T08:47:50.000-07:00"},"Revision:revision:850914_1":{"__typename":"Revision","id":"revision:850914_1","lastEditTime":"2023-08-16T06:12:50.000-07:00"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1743809906636","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1743809906636","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1743809906636","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1743809906636":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1743809906636","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"autoScroll":"true","topicRepliesSort":"postTimeDesc","boardId":"discuss","messageSubject":"storyline-360-courses---audio-not-playing-or-very-delayed-in-published-output","messageId":"850843"},"buildId":"Btkyb7T6TeYM9D2gUmiOv","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"articulate","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/Pager/PagerLoadMorePreviousNextLinkable/PagerLoadMorePreviousNextLinkable.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}