Forum Discussion
Storyline 360 failed to uninstall
Hi, ChrisForbesE204!
I've opened a support case on your behalf so we can help uninstall the desktop app. You'll be hearing from one of our Support Engineers soon via email. Thank you for your patience!
E-mail received.
I'll feedback once there's been an opportunity to follow the instructions.
Thank you.
Hi ChrisForbesE204, did you get the solution to this issue? I have also facing the same challenge since last week.
Hello NikhilKumarPare! Thanks for letting us know that you're also impacted by this error. My colleague, Janina, shared this article, Articulate 360: Script to Remove Local User Data for Articulate 360 Apps on a Windows PC, with ChrisForbesE204. If you're still seeing an error message after taking those steps, don't hesitate to connect with us again in this discussion or privately in a support case.
Hi. Just an update.
I believe the issue is still ongoing for my colleague. I hasten to add that Articulate has been helpful in attempting to rectify this issue. An old SL 360 exe installer, coupled with a new updater appears to be the cause of the problem.
