Forum Discussion
Storyline 360 freezes when I try to access Player Settings
Hi there,
I'm extremely frustrated as Articulate 360 keeps freezing anytime I try to access the player settings - I need to update the navigation and make sure that the controls aren't visible as ...
Hey! I am getting the same issue now. Everytime I click the player button everything freeze can anyone help please!
Hi, RadhikaPatel!
Thanks for reaching out. I see you've connected with my teammate, Robert, in a support case. We can continue troubleshooting there!
If anyone has a similar issue, a good place to start is by checking that you're working locally. Next, open a brand new file to see if the issue persists. If it happens in a new file, you'll want to review these possible solutions. If the issue is file-specific, you can try importing your slides into a new Storyline project or share your file with our team for further assistance!
