Forum Discussion
Storyline freezes when saving files as..?
I just updated Storyline to the 3.118 version and nog SL freezes completely when I try to save my file as. Does anyone else also have this issue?
Hi Steven, thank you for your repsonse! I was working on my C-drive (downloads).
However, I got a new update and in version 3.18.37026 the issue no longer occurs .
4 Replies
Hi RobbertvH,
Sorry to hear that you're having trouble saving your .story files.
Testing this on my end in version 3.118.37003.0, I didn't experience any issues when saving a project. Can you confirm that you're working with files stored on your local hard drive? Authoring directly off a network drive can introduce unexpected behavior such as this. Also, does Storyline produce any error reports when the freezing occurs? If so, seeing a screenshot of what the error says would be helpful.
If you're still having trouble, and a repair of your Storyline installation doesn't help, please connect with us through a support case. We're happy to continue troubleshooting with you!
