Forum Discussion
Storyline 360 freezes when I try to access Player Settings
Hi there,
I'm extremely frustrated as Articulate 360 keeps freezing anytime I try to access the player settings - I need to update the navigation and make sure that the controls aren't visible as ...
Hi Lionel,
Thanks for reaching out, and I"m sorry you're running into some issues with HD monitors! I see some related bugs we have reported, but I'd like to have our team look at the scenario you're experiencing and confirm if that's the case.
I've opened a case on your behalf with our support team to take a closer look and provide better insight to figure out why this is happening!
Hi Ren,
Thanks. Happy to work with your team to improve Articulate 360.
FYI: The monitor in question is a BenQ SW271, I've made sure that I'm running the correct drivers.
Cheers
Lionel"Please consider the environment before printing this email."
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Hi Ren! Has there been any forward movement on this? I'm facing the same issue, and it doesn't matter which of my two monitors I have SL360 open on. I can't access any of the player settings to make the changes that are required for my work's style guide.
