Forum Discussion
LionelDieperink
4 years agoCommunity Member
Storyline 360 freezes when I try to access Player Settings
Hi there,
I'm extremely frustrated as Articulate 360 keeps freezing anytime I try to access the player settings - I need to update the navigation and make sure that the controls aren't visible as ...
RenGomez
Staff
Hi Lionel,
Thanks for reaching out, and I"m sorry you're running into some issues with HD monitors! I see some related bugs we have reported, but I'd like to have our team look at the scenario you're experiencing and confirm if that's the case.
I've opened a case on your behalf with our support team to take a closer look and provide better insight to figure out why this is happening!
ElizabethCah733
3 years agoCommunity Member
Hi Ren! Has there been any forward movement on this? I'm facing the same issue, and it doesn't matter which of my two monitors I have SL360 open on. I can't access any of the player settings to make the changes that are required for my work's style guide.