Forum Discussion
LionelDieperink
5 years agoCommunity Member
Storyline 360 freezes when I try to access Player Settings
Hi there,
I'm extremely frustrated as Articulate 360 keeps freezing anytime I try to access the player settings - I need to update the navigation and make sure that the controls aren't visible as ...
RenGomez
5 years agoStaff
Hi Lionel,
Thanks for reaching out, and I"m sorry you're running into some issues with HD monitors! I see some related bugs we have reported, but I'd like to have our team look at the scenario you're experiencing and confirm if that's the case.
I've opened a case on your behalf with our support team to take a closer look and provide better insight to figure out why this is happening!
ElizabethCah733
3 years agoCommunity Member
Hi Ren! Has there been any forward movement on this? I'm facing the same issue, and it doesn't matter which of my two monitors I have SL360 open on. I can't access any of the player settings to make the changes that are required for my work's style guide.