Forum Discussion

JessicaWakem's avatar
JessicaWakem
Community Member
8 years ago

Storyline 360 freezing?

Hello all,  Last time I posted on one of these I got my problems solved so hoping that happens again! Every single day this week my Storyline 360 has been freezing up at least once a day, over v...
storyline 360
JamesKiessling's avatar
JamesKiessling
Community Member
6 years ago

I am on my second week of a trial and the software keeps freezing. In fact, I worked all Saturday and that work has somehow vanished. I've updated the software (last week) and as of 9:15am on this fine Monday, Storyline 360 has frozen no less than 3 times. So frustrating.

What is more stable 2 or 3? I'm giving up on 360. The only feature that I like in 360 is the modern player. I wish that was in 3.

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Hi  James. I'm sorry to hear you're having a frustrating time with Storyline 360 freezing. Could you work with my team to find out why that's happening? 

    If you end up considering a perpetual, standalone version of Storyline, you'll want to use Storyline 3. It is the latest version with the best HTML5 support, although it won't be updated with all of the same features as Storyline 360. We're happy to work with you on what best fits your needs!