Forum Discussion
Storyline 360 Freezing/Unusable after adding MP4s
Similar to this issue https://community.articulate.com/discussions/articulate-storyline/inserted-video , I am having an issue using the program once I add videos to my project. After inserting the ...
Hi Asma,
Articulate wasn't able to help me with this issue. They referred me to our internal security team and who had to disable UAC controls on my PC to allow proper updates to Storyline.
I would reach out to your system admin and ask to disable any UAC controls to allow you to update the software.
Good luck!